Inside Sales Consultant

As an Inside Sales Consultant you will be joining our fast-growing, dynamic event sales team and be a part of a new sales division within the event department. The Inside Sales team will serve as centralized sales support for all of our Topgolf venues nationwide and assist with overflow leads during high volume times. Associates who excel in this role will have the opportunity to advance their career by joining a local venue sales team or within other sales opportunities at the Home Office. This is a full-time remote position and will report to the Inside Sales Manager.

Job Responsibilities

• Respond to event inquiries that are received via web and phone (25%)
• Identify prospects’ needs and buying motives, and offer guidance on what Topgolf products will help the prospect achieve their goals (10%)
• Upsell event enhancement products and services to create an amazing event experience (10%)
• Deliver excellent service through prompt, thorough and friendly interactions with all guests (10%)
• Meet or exceed call minimums and sales goals on a daily, weekly, monthly and annual basis (10%)
• Work efficiently within a fast-paced team environment while maintaining excellent product knowledge across all venues nationwide (15%)
• Collaborate to find efficiencies, implement best practices, and work cross functionally to define and execute on all Topgolf goals (5%)
• Work closely and communicate at a high level with all venue sales teams; establish great working relationships and work as one-team (15%)

Critical Skills & Experience Requirements

• Bachelor’s Degree in Business Administration, Sports Marketing, Hospitality preferred (equivalent years of experience acceptable) - Preferred
• 6+ months of Event Sales Office experience, preferable in hospitality, restaurant or entertainment venue focused - Required
• Ability to communicate effectively with new guests, repeat guests, co-workers and management
• Strong computer skills, particularly with Excel, Word and CRM Applications
• Excellent written and verbal communication skills
• Ability to excel and multi-task in a fast-paced environment
• Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives
• Motivated and driven individual who can positively work with others to achieve all goals
• Ability to work Saturday, Sunday and/or evening shifts during the week

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.

ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
 
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.  As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
 
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
 
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
 
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.