- Salary
- £15 – £17/hr
- Location
- Worcester, Worcestershire, GB
- Type
- Temporary
- Seniority
- Manager
- Source
- BetterTeam
Description
Contract: Casual, Event-Based
Shift Length: Typically 6–10 hours (event dependent)
Pay: Competitive hourly rate + holiday pay
- Lead the day-to-day operation of your allocated bar.
- Ensure efficient, high-quality service throughout each event.
- Oversee bar setup, service, and close-down procedures.
- Maintain excellent presentation and operational standards.
- Brief, motivate, and support bar staff throughout each shift.
- Allocate tasks and ensure appropriate staffing levels.
- Coach team members and maintain a positive, inclusive working environment.
- Lead by example and promote excellent customer service.
- Deliver outstanding customer service and create a welcoming atmosphere.
- Handle customer enquiries and resolve issues professionally.
- Ensure every guest receives a friendly, efficient, and memorable experience.
- Monitor stock levels and minimise wastage.
- Support stock ordering, replenishment, and accurate stock control.
- Ensure compliance with licensing legislation, Challenge 25, and health and safety procedures.
- Maintain high standards of cleanliness, food safety, and workplace safety.
- Have previous experience managing bars or hospitality operations.
- Are confident leading and motivating teams.
- Thrive in busy, high-volume environments.
- Have excellent organisational and communication skills.
- Can make confident decisions under pressure.
- Are passionate about delivering exceptional customer service.
- Are available to work evenings, weekends, and event days throughout the season.
- Flexible, event-based work around your availability.
- The opportunity to manage bars across a diverse calendar of sporting, corporate, and live events at Sixways Stadium.
- A supportive and experienced management team.
- Ongoing opportunities to work at some of the UK's biggest sporting events, festivals, and venues with Freemans Event Partners.
- Valuable leadership experience within one of the UK's leading event hospitality companies.