Customer Service Representative

Job Description

Welcome to 2nd Avenue Animal Hospital!

Our veterinary team strives with the utmost honesty, integrity, and compassion to provide our clients and their pets with the leading edge of medicine in combination with the utmost devoted care in an effort to exceed their expectations.

We are a full-service veterinary practice proudly staffed by a team of three experienced doctors. The hospital offers a full range of services supported by in-house diagnostics, allowing for efficient, thorough treatment, while its dedicated team prioritizes client education and personalized care to help pets live long, healthy lives Caring for pets since 08!

We love our patients like our own!

Who We're Looking For

We are looking for an experienced and compassionate Customer Service Representative to join our team on a part-time basis. The ideal candidate will have previous experience in veterinary medicine and a strong passion for client communication and patient care.

Responsibilities include answering phones, scheduling appointments, checking patients in and out, processing payments, maintaining accurate medical records, and supporting daily front desk operations in a fast-paced environment. Candidates should be organized, dependable, detail-oriented, and able to multitask while providing exceptional customer service to clients and support to the veterinary team.

This position requires availability full time, including rotating weekends. Prior experience with veterinary software systems and handling high-volume client interactions is preferred.

We are seeking someone who thrives in a team-oriented environment and is committed to creating a positive experience for both clients and their pets.

Benefits We Offer

Your well-being matters to us. AmeriVet appreciates the level of dedication it takes to provide care and quality to the communities you serve, and as a reflection, we offer comprehensive benefits and additional services for you.

• Competitive pay
• Pet care discounts for your personal pets
• Career development and advancement opportunities
• Over 200+ locations all over the US to choose between with AmeriVet partnering practices
• A great place to work with motivated and well-trained staff
• Referral program – join our team, bring your friends, and get paid!
• AmeriVet partnering practices are rapidly growing and expanding, adding more perks and inclusion for hospitals and professionals in the industry!

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

• Generous paid time off and holidays, because your personal time matters.

• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees. 

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.