Account Manager

Develops deep customer knowledge and relationships to drive client retention and new sales opportunities across a set of accounts with medium-high strategic complexity/priority.

Role Responsibilities & Key Accountabilities:
- Is a key relationship owner for a set of medium-high complexity/priority customer accounts, maintains and or increases revenue from existing accounts and develops and implements go-to-market plans for assigned accounts.
- Deep knowledge of key industry trends and can share LSEG vision and how we can help client’s agenda.
- Efficiently engages and completes solution selling strategy to uncover opportunities and collaborate with product sales.
- Responsible for the account planning and able to define key growth and retention strategies.
- Owns pipeline hygiene, accurate sales and cancel forecasting for their set of accounts, pipeline coverage tracking and path to goal analysis.
- Leads annual price increase process and ensures effective price realization across all products and services.
- Has the customer lifecycle framework and ensures strong renewal execution, minimizing cancellations.
- Consistently develops authoritative insights and recommendations on how to improve deal size, deal term, close rate, customer acceptability, and address objections with a focus on improving opportunity value of the sale.
- Has the commercial strategy and execution and establishes reputation for effective partnership, peers want to be on the “A-team” where success is mutually supported.
- Maintains high customer happiness and health scores.

Qualifications & Experience:
- Good understanding of the financial services industry
- University degree or some equivalent work experience
- Expert-level product & workflow expertise and advanced industry knowledge

Career Stage:

Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.