Contract Manager

Annual salary: up to £52,500.00

Planned Works Manager
Location: Birmingham
Contract Type: Full-time, Permanent, 42.5 hours per week
Salary up to £52,500 + company car allowance

Join us on our new, exciting contract with Birmingham City Council

Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams.

About the Role:

We are looking for an experienced Planned Works Manager to join our team in Birmingham. You will be responsible for leading the delivery of planned works and investment programmes across our social housing portfolio, ensuring projects are delivered safely, efficiently, on programme and to a high standard, with a strong focus on compliance, quality, customer satisfaction and commercial performance.

This includes managing supervisors, operatives and subcontractors, overseeing planned improvement programmes such as kitchens, bathrooms, roofing and other capital works, and ensuring projects are delivered within agreed timescales and budgets. You will work closely with internal teams, clients, residents and key stakeholders to coordinate programmes effectively, manage performance and ensure works are delivered with minimal disruption to residents.

With a strong pipeline of planned investment work and a commitment to improving social housing standards, this is an excellent opportunity to lead a high-performing team delivering improvements to residents' homes. We’re looking for someone who is organised, commercially aware and proactive, with the ability to drive programme performance while maintaining high levels of quality, compliance and resident satisfaction.

Duties:

• Oversee the delivery of planned works and capital investment programmes across occupied and void properties.
• Ensure works are delivered safely, on programme, within budget and to required quality and compliance standards.
• Manage supervisors, operatives and subcontractors, ensuring effective resource planning and performance.
• Monitor programme progress, KPIs, budgets and commercial performance, taking action where required.
• Carry out site visits, inspections and quality checks to maintain high standards of workmanship.
• Ensure compliance with Health & Safety legislation, company procedures and statutory requirements.
• Coordinate with clients, residents and internal teams to ensure planned works are communicated and delivered effectively.
• Manage subcontractor performance and ensure works are completed in line with agreed specifications and timescales.
• Support and develop teams through coaching, training and performance management.
• Promote a resident-focused approach and drive continuous improvement across planned works programmes.

Key Criteria:

• Previous experience as a Planned Works Manager, Contracts Manager or similar operational management role within social housing or property maintenance.
• Proven experience managing planned works, capital investment or refurbishment programmes within occupied properties.
• Experience delivering programmes such as kitchens, bathrooms, roofing, external works or other property improvement works.
• Strong knowledge of Health & Safety legislation, compliance requirements and safe systems of work.
• Relevant trade or construction qualification (City & Guilds, NVQ or equivalent).
• Full UK driving licence.
• Good understanding of budget management, programme performance and commercial delivery.
• Experience managing supervisors, operatives and subcontractors.
• Strong leadership, communication and people management skills.
• Customer and resident focused, with experience managing works within occupied homes.
• Commercially aware with a strong focus on quality, productivity and value for money.
• Strong organisational skills with the ability to manage multiple workstreams and priorities.
• IT literate with good verbal and written communication skills.

Benefits we can offer you:

• Company Sick Pay
• Employee can choose between 4% and 6% pension contribution which the company will match with Scottish Widows
• Life Assurance (3x annual salary)
• Private Medical Insurance (single cover)
• £4,500 annual car allowance or Company car
• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave – up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period
• Be part of an inclusive workplace with access to a range of colleague networks and support groups focused on diversity, wellbeing and career development. From Disability, Pride (LGBTQ+) and Ethnic Diversity networks to Women in Leadership, the Women Operative Support Group, Women's Health, Men's Mental Health and Armed Forces communities, these groups provide opportunities for support, connection and professional development across our diverse workforce.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

Francesca Swan ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Closing date for applications:23 October 2026