Strategic Business Development Manager (Microsoft Dynamics ERP)

As the Strategic Business Development Manager, you'll drive growth by developing client relationships and identifying opportunities related to Microsoft Dynamics ERP. The role combines strategic prospecting, consultative sales, account development, and collaboration with internal teams to connect clients with solutions that support their business goals.

Business Development & Sales Growth

• Identify, qualify, and pursue new business opportunities for Microsoft Dynamics ERP solutions.
• Develop and execute strategic sales plans to meet or exceed revenue targets.
• Build and maintain a qualified pipeline across target industries and client segments.
• Generate opportunities through outreach, referrals, networking, industry events, and partner relationships.
• Manage complex sales cycles from initial engagement through proposal, negotiation, and contract execution.

Client and Account Development

• Build relationships with executives, business leaders, and technology decision-makers.
• Understand clients’ business objectives, operational needs, ERP environments, and technology priorities.
• Identify opportunities where ERP implementation, improvement, or additional expertise may help address a client’s needs.
• Develop account strategies for prospective and existing clients.
• Maintain regular contact with clients and support relationship growth over time.

Solution Consulting

• Lead discovery conversations and coordinate sessions to understand client requirements and business processes.
• Collaborate with consultants, solution architects, and delivery leaders to assess opportunities and develop appropriate recommendations.
• Present proposals, solution approaches, and business cases in terms that connect to client priorities and expected outcomes.
• Support presentations, workshops, and demonstrations as appropriate.
• Set clear expectations with prospective clients and support effective handoffs to delivery teams.

Microsoft & Partner Ecosystem Engagement

• Develop and leverage relationships within the Microsoft ecosystem.
• Collaborate with Microsoft representatives and partners on client opportunities where appropriate.
• Participate in relevant industry events, user groups, and conferences.
• Stay informed about Dynamics ERP developments, the Microsoft business applications ecosystem, and market trends.

Market Intelligence

• Monitor ERP market activity, competitor offerings, and emerging client needs.
• Identify industries and segments with potential for business growth.
• Share market feedback with leadership and contribute to go-to-market planning.
• Support the development of sales materials, proposals, and other business development resources.

Qualifications

• Bachelor’s degree in business, information technology, marketing, or a related field, or equivalent experience.
• Five or more years of experience in business development, consultative sales, ERP consulting, or enterprise technology services.
• Demonstrated success developing opportunities and closing complex B2B engagements.
• Experience with Microsoft Dynamics 365 ERP, particularly Business Central, or another ERP platform.
• Understanding of ERP implementation and business transformation projects.
• Experience managing client relationships and working with technical or consulting teams.
• Familiarity with Microsoft Power Platform, Azure, or the broader Microsoft ecosystem is an asset.
• Strong communication, presentation, negotiation, and relationship-building skills.
• Ability to manage competing priorities, work independently, and maintain disciplined pipeline and forecasting practices.