Receptionist

Description

Are you looking for a career that combines your passion for your craft with true ownership? Crafton Tull is a 100% employee-owned planning, design, and surveying firm dedicated to improving communities. As an employee-owner, you'll have a direct, long-term stake in Crafton Tull's continued success. This sense of ownership drives everything we do.

We're focused on creating a work environment that cultivates happiness and fulfillment both on and off the clock. Our programs empower our people to succeed, while preserving the important balance between work and life. Join us and become part of a team that values your professional growth and invests in your future.

Join our team. Own your future.

Benefits:

• Employee Stock Ownership
• Two Medical Plan Options
• Health Savings Account with Company Match
• Dental & Vision
• Employer Paid Life & Disability
• Traditional and Roth 401(k) with Company Match
• Paid Time Off Bank
• Extended Illness Bank
• Incentivized Wellness Program
• Employee Recognition Program
• Employee Assistance Program
• Student Debt program
• Tuition Assistance
• And More

RECEPTIONIST SUMMARY: The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. Supply information regarding the organization to the general public, clients and customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
• Answers, screens, and directs phone calls to staff; takes messages and schedules appointments. Retrieves messages from voice mail and forwards to appropriate personnel.
• Answers general questions about the organization and provides callers with address, directions, and other information.
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Welcomes on-site visitors and announces visitors to appropriate personnel.
• Performs administrative and clerical support tasks.
• Maintain calendar for conference rooms and helps to prepare for meetings as needed by keeping them clean and stocked with supplies.
• Ensures that the break room is clean and stocked.
• Performs other duties as assigned.

SUPERVISOR RESPONSIBILITIES: This job has no supervisory responsibilities.

COMPETENCIES: To perform this job successfully, an individual should demonstrate the following competencies:

• Excellent communication skills – written and verbal
• Professional personal presentation
• Organizing and planning
• Attention to detail
• Initiative
• Reliability
• Stress tolerance
• Customer service orientation

Requirements

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE: High school diploma or general education degree (GED) or related experience and/or training.

CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver's license.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Accounting software; Internet software; Spreadsheet software and Word Processing software.

OTHER QUALIFICATIONS: Must have a valid driver license.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand; walk; sit and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.