Driver Supervisor

Description

Join the Frank Beverage Group Family of Companies! Frank Beverage Group is a family-owned and operated beer, wine and spirits distributor who stands for quality, excellence & a classic yet transformational brand that our customers can count on year after year. We hire exceptional people who will lead & make learning part of their own career journey. From distribution to marketing, from sales to service, inspiration can be found in many of our career positions.

Frank Beverage Group offers a great working environment & benefit programs to full time employees:

• Great work and social environment
• Paid Time-Off
• Health Insurance
• Dental Insurance
• 401k Savings Plan
• Company Paid Life, Short Term and Long Term Disability Insurance
• Flexible Spending Benefits
• And more!

FBG Transport, LLC. in Sussex, WI is now hiring a Driver Supervisor. The team members of FGB Transport, LLC. are committed, innovative leaders of the beverage industry through marketing, selling, distributing, merchandising, and servicing quality products to our valued customers.

The Driver Supervisor is responsible for supervising staff and overseeing the efficient provisioning and scheduling of personnel and equipment to ensure the safe and timely delivery of products to the company's customers in a cost-effective manner.

Requirements

Key Job Responsibilities:

• Supervise and assess driver performance, addressing any issues that arise among drivers.
• Provide safety training for both new and existing staff, while ensuring compliance with safety rules and regulations.
• Assist HR/Safety team in follow up with license renewals, such as Federal Medical Cards or Driver’s License.
• Ride along with new hires to train them on procedures, vehicles, routes, and other necessary information.
• Assist in the recruitment process for delivery personnel, participate in interviews, and offer input to management.
• Ensure adequate staffing for daily delivery operations, and manage vacation scheduling for drivers.
• Fill in on relief routes when necessary due to sickness, vacation, or other reasons.
• Collaborate with management to plan and schedule holiday delivery routes.
• Plan and assist with recruiting seasonal help to cover driver vacations during the summer.
• Support management in addressing driver deficiencies and resolving complaints.
• Resolve driver performance issues and handle customer complaints.
• Gather feedback from drivers to improve the delivery process.
• Ride along with drivers to observe performance and ensure adherence to procedures.
• Complete special assignments as requested by management.
• Perform account quality assessments and provide feedback.
• Conduct monthly vehicle inspections.
• Provide safety coaching to drivers through Lytx.
• Assist with the virtual onboarding process for new hires.
• Conduct 90-day and annual performance reviews for all team members.
• Support personnel in completing required TalentTap training programs.
• Review and approve department payroll, ensuring accurate tracking of hours worked.
• Utilize Eostar to maintain and update delivery routes.
• Additional duties as assigned.

Knowledge, Skills and Abilities:

• Highly organized and detail-oriented with strong follow-up capabilities.
• Ability to work independently as well as collaboratively within a team setting.
• Exceptional verbal and written communication skills.
• Proficient in Microsoft Office and intermediate computer skills.
• Strong public speaking skills, particularly for team meetings.
• Ability to organize and conduct team meetings.

Qualifications:

• A valid Class A CDL license and current Federal Medical Card are required.
• One to two years of relevant industry experience is preferred.
• Experience operating a forklift and pallet jack is required.

We offer a professional, safe and friendly work environment as well as a comprehensive benefits package and competitive pay structure.

Frank Beverage Group is proud to be an Equal Employment Opportunity/ Affirmative Action Employer.