Driver Supervisor & Truck Fleet Coordinator

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

SC VCCOC

Job Summary:

JOB SUMMARY
The Fleet Coordinator & Driver Supervisor coordinates daily fleet operations, driver compliance, and vehicle maintenance to ensure the safe, sterile, and on-time transport of critical medical material. Operating in a 24/7/365 healthcare environment, this role manages a team of drivers and a specialized asset fleet. The position balances strict DOT regulations and healthcare compliance (HIPAA, OSHA, FDA cold-chain) with rapid-response logistics where delivery delays can directly impact patient care.

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Key Responsibilities

Driver Leadership & Supervision

• Shift & Schedule Management: Coordinate 24/7 driver schedules, shift handoffs, and slip-seat assignments to maintain seamless continuity across all days and holidays.
• Performance Management: Conduct regular performance reviews, monitor driver behavior, and implement corrective action when necessary.
• Driver Retention: Cultivate a supportive, respectful culture to maintain high driver morale and reduce industry-typical turnover rates.
• Onboarding & Training: Lead orientation, road testing, and continuous safety training for all new driver hires.

Fleet & Maintenance Management

• Cold-Chain & Climate Control: Monitor and maintain specialized fleet vehicles equipped with climate-control systems (refers, insulated vans) to ensure medical supplies remain within strict FDA temperature thresholds.
• Vehicle Uptime & Sanitation: Manage preventive maintenance schedules and sanitation protocols for all vehicles to prevent cross-contamination and ensure 100% fleet readiness.
• Vendor Relations: Oversee relationships with external repair shops, fuel providers, and roadside assistance vendors to control costs and minimize breakdown delays.
• Asset Tracking: Monitor fleet telematics, GPS tracking, and fuel card data to optimize routes, reduce idling, and prevent unauthorized asset use.
• Breakdown Response: Serve as the escalation point for after-hours mechanical issues, ensuring rapid dispatch of roadside services.

Safety & DOT Compliance

• Regulatory Compliance: Maintain meticulous driver qualification files, medical cards, and drug/alcohol testing pools in accordance with FMCSA/DOT regulations.
• Incident Management: Lead accident investigations, file incident reports, and implement root-cause corrective actions to reduce future liabilities.

 

Qualifications & Skills

• Experience: Minimum of 3–5 years in fleet management, dispatch, or driver supervision. Experience in a 24/7 operational environment is highly preferred.
• Licensing: A valid Class D CDL is preferred to assist with occasional spot checks or yard movements.
• Tech Savviness: Proficiency with Fleet Management Software (FMS), and routing software.
• Regulatory Knowledge: Deep understanding of FMCSA, DOT, and OSHA safety regulations.
• Leadership: Strong conflict-resolution skills with the ability to manage diverse personalities under stressful, time-sensitive conditions.
• Crisis Management: Exceptional problem-solving skills under extreme time constraints, with the emotional intelligence to manage a 24/7 team supporting patient care.
• Availability: Must be willing to work flexible hours and participate in an on-call rotation to support a 24/7 schedule.

Physical Demands & Work Environment

• Split between an office setting and a bustling truck yard/shop environment.
• Exposure to variable weather conditions, loud machinery, and fumes during fleet audits.
• Occasional lifting of up to 50 lbs. if assisting with securing loads or evaluating equipment.

Our supporting roles are the core of all we do at Vanderbilt Health, helping us personalize the patient experience through our caring spirit and distinctive capabilities. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at VUMC for professional growth, appreciation of benefits, and a sense of community and purpose.

We support each other and encourage excellence among all who are part of our workforce as we place a priority on designing with and for our patients and families.

Core Accountabilities:

* Organizational Impact: Plans and sets day-to-day objectives for the team that have a direct effect on the results of the department or area that the job is in. * Problem Solving/ Complexity of work: Resolves technical and operational problems within provided guideline. * Breadth of Knowledge: Applies advanced subject matter knowledge within a specific technical area and basic management knowledge to support the team. * Team Interaction: Leads/supervises a unit within a department or a small department. Typically without budget or hire/fire authority. Role is typically a 'working' supervisor.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

4 years

Education:

High School Diploma or GED

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.