Fleet Account Manager

The Fleet Account Manager will be responsible for driving business growth within the Commercial segment by developing and managing a strategic pipeline of key fleet customers aligned with the company's business model. The role will lead the sales of Commercial GDT products and services to both new and existing customers, while building and maintaining strong, long-term customer relationships.

The position is accountable for achieving sales revenue and gross profit targets, while overseeing key commercial and administrative activities, including contract management, scope-of-work processes, dispute resolution, and demand forecasting.

Additionally, the Fleet Account Manager will work closely with regional and global stakeholders to ensure effective business alignment and execution. This includes participating in international meetings, proactively responding to global stakeholder communications, and delivering on multinational deadlines. The role requires strong commercial acumen, effective stakeholder management, and the ability to thrive in a dynamic, fast-paced, and high-performing commercial environment.

What You'll Do

• You will develop and execute profitable acquisition strategies by targeting new business opportunities, managing a strong pipeline across sectors, leading tender responses, and driving new product implementations to maximize revenue.
• You will grow and optimize existing accounts by creating tailored sales solutions, strengthening relationships, and improving GDT gross margins through effective customer needs analysis.
• You will build and maintain strategic customer relationships by delivering account reviews, resolving service and product issues, coordinating with service providers, and ensuring contract, KPI, and pricing commitments are met.
• You will support growth and planning by driving demand forecasting, executing pricing initiatives, and developing comprehensive account plans for current and future key customers.
• You will lead strategic negotiation for both renewed and new customer scope of work agreements with a view to achieving profitable commercial relationships encompassing product pricing, deliverable SLAs, and appropriate terms for each account.
• You will liaise with all internal stakeholders required to ensure the businesses ability to meet the commitments within an SOW prior to its finalization – e.g. Service Agent network                                
• You will generate 1st hand information from multiple customer touchpoints (purchasing, operators, fleet management) to increase customer insights and enable GDT to tailor our customer strategy and industry insights through participation in industry forums and accessing industry resources.

What We're Looking For

• You have tertiary qualifications in Sales, Business or Marketing
• You have successful experience as a Business Development Manager of 5+ years in either; 
  • the tyre or automotive industry
  • a vertically integrated goods and services business with revenues exceeding $50M.
• You are highly experienced in multi-layer customer sales engagement.
• You have strong negotiation skills with large national major account
• You have strong sales and account management experience with track record of performance success
• You have financial acumen and analytical skills
• You have demonstrated success in development and execution of a strategic growth plan ideally within a challenging market space

What Will Set You Apart                                                                                      

• You have experienced relationship management skills
• You have highly developed sales and negotiation skills
• You have strong written and verbal communication capabilities
• You are experienced in strategic planning and implementation of local, state and national sales programs
• You have understanding of financial processes and reporting to evaluate business metrics
• You have strong influencing skills, impactful presentation skills,
• You are action orientated and results driven
• You have understanding of management and marketing principles

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Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 48 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.