- Location
- Indianapolis, IN
- Source
- Paylocity
Description
Description
Rohrman Indy Hyundai is looking for an enthusiastic Automotive Service Advisor to join our dynamic team. The ideal candidate will have a passion for Customer Service and be able to translate complex technical information to customers in a way that is easy to understand.
Key Responsibilities:
- Greet customers and assist them with their service needs
- Communicate technical information clearly and concisely to customers
- Work with technicians to identify required repairs and ensure proper diagnosis
- Develop and present accurate repair estimates to customers
- Set expectations for service completion times and ensure timely communication with customers
- Follow up with customers after service to ensure satisfaction
- Maintain accurate customer records and service histories
Requirements
Qualifications:
- Experience in Customer Service preferably the Automotive field
- Computer skills and eagerness to learn
- Knowledge of automotive systems and components
- Excellent communication skills, both verbal and written
- Ability to work in a fast-paced environment and multitask
- Strong attention to detail
- Sales experience a plus
- Prior Hyundai or Kia experience helpful
If you're ready to join an industry-leading organization that truly values its employees, a career as a Service Advisor at Rohrman Indy Hyundai may be the perfect fit for you. Apply today to discover how you can join our talented and driven team!
