Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

The Role

• The Process Engineer role is critical to the development of our factories to World Class, which means zero defects, zero waste and zero losses.
• He/She will apply extensively the full range of Focussed Improvement methods and tools to counter losses identified in the areas of Safety, 
• Quality, Business priority and Cost Deployment, Autonomous maintenance, Customer Service and Agility.
• The Business priority and Cost Deployment pillar will be populated with data built up through application of the Managing Manufacturing Performance 
• Code, which is key to ensuring focus on the main losses.
• Working directly with the line crews on a daily basis the Process Engineer also acts as the technical trainer for line teams and provides coaching in phenomena identification, root cause analysis and the establishment of counter-measures.
• The Process Engineer is responsible for the validation of all process improvements and the establishment of revised basic conditions on the line.
• FI pillar and process engineers will collaborate with Customer Service and Agility team regarding to OR (Foundation Tier) and site DBNR improvement(Advanced Tier).
• Process engineers can suggest an automation solution to attack certain losses or participate in a factory automation projects if he/she has relevant expertise

What you'll be responsible for

• Eliminate Waste and Loss according to the UMS prioritization process 

• using BPCD, FI, AM, PM, Q, PD pillar tools and methodologies;

• Create Technical Standards to ensure process stability on the line;

• Run to Standard (R2S) implementation: (Data collection and analysis, 

• Prioritization of losses, Problem solving, SMED, AM activities 

• definition and machine settings (Centerlines or Process parameters 

• definition);

• Train line crews on technical standards and restoration of basic 

• conditions (Stability sustainability);

• Identify and extend good practice to other lines;

• Provide inputs of EEM pillar – MP data;

• Factory OR and DBNR improvement;

• NVAA reduction;

• Application and accuracy of MMP Code data.

We're looking for someone who

Process Engineers are required in our sites to support Manufacturing teams 

by focusing on technical elimination of losses and waste on the production 

line including, but not limited to 

• Minor stoppage reduction

• Change over time reduction

• Elimination of RPM waste 

• Support of digital related projects

Confidential

• Other NVAA reduction activities

Process engineers are involved in continuous improvements from the 

engineer viewpoint, responsible to solve chronical problems, reduce NVAA,

develop standards, and drive productivity while granting quality and 

safety.

Process engineers also lead/co-ordinate the deployment of digital 

activities in the factories. The focus will be on enabling our manufacturing 

sites to deploy appropriate, standardized technologies and ensure 

consistency in deployment and associated benefit delivery

Key Skills and Competencies 

• Business acumen and financial tools, understanding of the Master 

plan, factory priorities and how manufacturing performance of the 

site correlates with its finance KPIs and BGs targets achievement;

• Manufacturing & Packaging technology. Rely on basic but consistent 

understanding of the manufacturing technologies of the Category to 

drive relevant process Improvement;

• Engineering. Apply technical engineering skills (Mechanical, 

Chemical, Electrical, Automation, others) to do practical problem 

solving;

• Technical drawings, drawing programs, 3d modelling, etc;

• Analytical capability, basics of statistics, basics of coding to collect 

and analyse complex data to penetrate problems’ phenomena and 

understand root causes;

• Process Design and manpower optimization, including NVAA 

reduction technics. Leverage technical knowledge and a systems 

approach to ensure factory lines and processes are optimally 

resourced (e.g. manpower ratios are efficient and sustainable).

• ICMS. Apply the full set of ICMS methods and tools to identify root 

causes, define countermeasures and validate their effectiveness, 

mastery of FI, AM, PM, Q and PD methods and tools. Establish 

standards to support line operators sustain new basic conditions.

• Project management
• By providing consistent and near real time information, decisions can be taken quickly which leverage our 
• Our vision is to move to semi-autonomous teams,and we require process engineer’s with a passion for achieving results through great teamwork, an ability to teach new tools and methodologies and ensuring that you and your colleagues are fully aligned, and drawing on one another’s strengths.
• Taking responsibility for building your team’s performance and sharing your best interventions to help support other lines’ in their improvements.
• By building world class factories we will become more competitive in the marketplace and set the standards to which others aspire.
• Building world class factories will eliminate losses and ensure that we do not pass on the cost of inefficiencies to our customers and consumers

What you'll get

Alongside meaningful work and strong development, we offer a reward package that typically includes

• Market-competitive pay and performance related rewards

• Flexible ways of working

• Support for health, wellbeing and life outside of work

• Time off to rest and recharge

• Ongoing learning and development opportunities

• Specific benefits vary by location

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! 

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps. 

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. We encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples, and Māori and Pacific Peoples.