Office Administrator

What is Equisoft?  Equisoft is a global provider of advanced insurance and investment digital solutions, recognized as a valued partner by over 250 of the world’s leading financial institutions. We offer a complete ecosystem of end-to-end and scalable solutions that help our clients tackle any challenge in this era of digital disruption. Our business-driven approach, deep industry knowledge, innovative technology, and expert teams help our partners solve their biggest, most complex problems. With are diverse and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia and Australia, Equisoft helps its clients tackle any challenge in this era of digital disruption. 

Why Choose Equisoft? With 850+ employees, we are a stable organisation that offers career advancement and fosters a stimulating environment.

• Hiring Location: UK (Bath office)     

• The position is office based due to its nature

• Full-time Role 

• Salary: £26 – 35K

• Benefits day 1: private medical insurance, life insurance, pension matched contribution, etc.

• Number of hours per week: 37.5 

In return you can expect:  

The opportunity to work with a fantastic Products team. Additionally we provide:

• Highly competitive salary + performance bonuses

• Sales and Profit bonus schemes

• Private medical insurance, life insurance, dental insurance, cycle-to-work scheme, pension matched contribution and a range of other benefits

• Charitable/volunteering days, including participating in our children’s Financial Literacy programme

• Discounted sports membership and a broad range of social events

Role: The UK Office Manager reports to the Manager, Facilities and Administration (based in Canada) but will be locally managed by the Products Director.

In this role you will ensure the smooth running of all UK Equisoft offices. You will be a focal point for the UK teams, working closely with the business teams and buildings management to make certain that the office environment is ready and effective. You will also be instrumental in ensuring that the UK office is a positive and thriving place to work, running socials and adding an element of human care to the workplace.

This is an excellent opportunity for someone who thrives on helping people, troubleshooting a range of issues and who enjoys being that person who the wider team turn to for help and has the skills to enhance our local office community.

You will support the Products team in any administrative duties as, not exclusively, invoicing.

Your Day with Equisoft:   

• Based in the Bath office with the expectation being to work from the office every day

• Occasional travel to support remote office sites

• Daily checks to ensure that office facilities are functional and working as expected, working closely with the IT Team

• Primary point of contact for all office issues:

  • Guest visits, meet and greet and coordination

  • Access control

  • Mechanical technical faults

  • Security

  • Parking

  • Cleaners

  • Insurance

  • ESG

• Management of the relationship with building management. Report, track, escalate building issues on behalf of the company:

  • Service provision

  • Access

  • Utilities

  • Distribute building or site critical information to the company on behalf of building management

  • General queries

• Management of office suppliers

  • Cleaners

  • Plant care

  • Secure document disposal

• Health & safety representative

  • Ensures general safety of the offices and ensuring regulatory requirements are met

  • Co-ordination of First Aiders and Fire Marshalls and the training thereof

• Work closely with UK Risk and Compliance to implement policy and audit frameworks

• Strong engagement in social committee and events

• Co-ordination of company events

• Any other administrative job necessary in an office environment

Requirements:   

• Communication, in person and writing

• Problem solving

• Decision Making

• Teamwork

• Ability to balance stakeholder requirements (business need, regulation, service provision etc)

• Customer Service

• Organisation, time management, prioritising

• Ability to handle a varied workload

• Understanding of Health and Safety regulations; training can also be provided

Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.