General Manager

Who are we

 

 

The Role

 

Are you a dynamic leader with a passion for operational excellence?

 

Join Go-Ahead London as a General Manager, where you will be responsible for overseeing all garage-related activities, ensuring operational priorities are met, and leading a high-performing team. Your role will be pivotal in ensuring that all buses leave the garages safely and on time, managing the garage teams, including the Site Cleaning Manager as a new direct report and the cleaning team, and maintaining the highest standards in operational performance, presentation, safety and environmental management.

 

Key Responsibilities

 

Leadership & Management:

• Oversee all garage activities and line manage operations, engineering, and risk functions.
• Line manage the Site Cleaning Manager as a new direct report, with oversight of the cleaning team responsible for vehicle and facilities presentation and cleaning, yard management, fuelling and powering the electric fleet.
• Provide effective leadership and ensure alignment with the company's mission and values.
• Establish and maintain a high-performing team that supports the delivery of our contractual KPIs.

Operational Excellence:

• Ensure all buses depart on time and manage the follow-up of reported incidents.
• Conduct daily fleet presentations, uniform checks, and safety audits.
• Develop and implement corrective action plans for any operational shortcomings.

Engagement & Compliance:

• Engage positively with driver and supervisor team members through activities such as pizza evenings and social events.
• Enforce driving and uniform standards, ensuring compliance with company policies.
• Manage the TUPE process and ensure compliance with all TfL requirements.

Safety & Environmental Standards:

• Ensure on-site safety and environmental standards are maintained.
• Create initiatives to reduce accidents and incidents on buses and in the workplace.
• Conduct risk assessments and daily visual checks within the garage.

Stakeholder Management:

• Build strong relationships with internal teams and external stakeholders, including Trade Unions.
• Liaise with the schedules team on planned change dates and rota construction.
• Work closely with Transport for London to deliver on theirs and the networks requirements.

Safety Responsibilities:

• Prioritise the safety of yourself and others by adhering to Health and Safety policies.
• Ensure garage safety rules are always enforced and complied with.

Apply now

 

Please apply by the 13th of July 2026 before 17:00hrs.

 

Equality, Diversity & Inclusion (EDI)

 

Go-Ahead London is committed to creating a diverse and inclusive workplace. We welcome applications from women and from people of all backgrounds, including those from under-represented groups.

We are an equal opportunities employer and select candidates based on merit and ability.

If you require any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you.