- Location
- HRPLE02 - Ploče (Rhenus Logistics Croatia d.o.o.)
- Type
- Full-time
- Seniority
- Entry
- Experience
- 1+ years
- Source
- Workday
Description
What You Can Expect:
What You’ll Do:
- Manage ocean freight documentation, including House and Master Bills of Lading, commercial paperwork, and customs-related documents.
- Coordinate shipment bookings and ensure accurate rates, consolidation, and routing in line with operational procedures.
- Maintain proactive communication with clients and suppliers and provide high-quality customer service by effectively supporting customers with their international shipping requirements.
- First point of contact for claim management
- Monitor and track shipments while maintaining regular communication with carriers, overseas offices, and customers regarding status updates and delivery requirements.
- Process supplier invoices related to ocean freight operations and support financial administration activities.
- Maintain supplier relationships with shipping lines, carriers, trucking companies, and other logistics service providers
What You Bring:
What you bring:
- We are looking for a responsible workforce who can work independently and proactively, whom we can let go of after familiarizing themselves with our systems and use their knowledge in this way.
- We do not expect a higher education since practical experience is much more valuable knowledge. If you are a dedicated and ambitious candidate with at least 1 year of experience in the field of Ocean/Sea transport, apply!
- Be able to manage Microsoft Office systems (Word, Excel) at the user level.
- Feel confident using English language (mainly in writing) when communicating with foreign clients and partners.
Skills
ExcelCustomer Service