Shipping Lead

Description

The Shipping Lead is responsible for supporting daily execution within the shipping department to ensure accurate, timely, and efficient delivery of finished goods. This role helps coordinate workflow, prioritize shipments, and ensure all materials are packaged, documented, and shipped in accordance with customer and company requirements.

The Shipping Lead works closely with the Finishing & Logistics Supervisor to maintain flow, address issues, and ensure alignment between production completion and shipment. This position provides day-to-day guidance to team members, reinforces expectations, and supports training and development within the department.

Daily Execution & Workflow Support

· Support daily shipping operations to ensure outbound shipments are completed accurately and on schedule 

· Help prioritize shipments based on customer requirements, deadlines, and production completion 

· Coordinate with production and finishing teams to ensure materials are ready for shipment 

· Identify and escalate issues that may impact shipping timelines, accuracy, or customer expectations 

Shipping & Documentation Accuracy

· Ensure all shipments meet requirements for packaging, labeling, crating, and documentation 

· Build crates and skids and band, wrap, and secure materials for transport 

· Prepare and verify shipping documents including bills of lading, packing lists, tracking information, and freight paperwork 

· Process rate quotes for daily truck shipments as needed 

· Assist estimating and sales with freight and shipping rate quotes as needed 

· Confirm accuracy of shipped materials, including quantities, part numbers, and condition 

· Support communication of shipment details, including photos and documentation as required

Leadership & Team Support

· Provide day-to-day direction, task delegation, and support to shipping team members 

· Communicate priorities, expectations, and work standards clearly

· Ensure work is completed safely, efficiently, and according to schedule 

· Assist in training new employees and developing skills within the department 

· Reinforce accountability and a team-focused mindset

Safety & Work Environment

· Ensure all team members are following safety procedures and operating equipment safely 

· Support safe loading, unloading, and material handling practices 

· Maintain clean, organized shipping and receiving areas

Systems & Continuous Improvement

· Utilize shipping systems and tools (ERP, RF scanners, etc.) to ensure accurate and efficient processing 

· Identify opportunities to improve packaging methods, shipping processes, and overall efficiency 

· Assist in troubleshooting issues with shipping systems, carriers, or processes

Requirements

• High school diploma or equivalent 
• Demonstrated experience in shipping, logistics, or material handling in a manufacturing environment 
• Strong understanding of shipping processes, documentation, and packaging requirements 
• Self-motivated and able to prioritize work and manage multiple tasks in a fast-paced environment 
• Strong attention to detail and organizational skills 
• Effective communication skills (verbal and written) and interpersonal skills 
• Proficiency in Microsoft Office; experience with ERP systems and shipping software preferred 
• Basic math and measurement comprehension 
• Ability to operate or obtain certification for forklift/tow motor 
• Prior leadership or lead experience preferred