Senior Manager, Supply Chain Operations

Job Description:

The Senior Manager, Supply Chain serves as the enterprise owner of supply chain operating standards, performance frameworks, and continuous improvement strategy. This role is accountable for defining, governing, and advancing the end-to-end supply chain operating model to deliver sustainable performance, scalability, and consistency across the enterprise.

This leader operates as a central authority for supply chain process design, KPIs, and governance—driving adoption and ensuring alignment with business strategy. Acting as both a transformation leader and operational thought partner, the role requires strong decision authority, cross-functional influence, and the ability to translate strategy into enterprise-wide execution.
Success in this role is defined by measurable business outcomes, enterprise adoption of standards, and the ability to elevate supply chain maturity through disciplined execution, capability building, and continuous improvement.

Primary Duties

Primary Responsibilities

• Own and lead the enterprise Supply Chain Functional Excellence strategy, including standardization, governance, and continuous improvement across all supply chain functions.
• Accountable for enterprise operating standards across procurement, planning, logistics, manufacturing, and inventory management, ensuring consistency and scalability.
• Define, deploy, and continuously improve enterprise-wide process design and KPI frameworks, ensuring alignment to business objectives and performance expectations.
• Lead supply chain transformation initiatives, including Lean, Six Sigma, digital enablement, and process optimization.
• Partner with Supply Chain Directors and functional leaders to identify performance gaps, root causes, and enterprise improvement opportunities.
• Establish and govern performance management systems, including KPIs, benchmarking, and maturity assessments.
• Ensure effective change management, communication, and sustained adoption of new processes, tools, and capabilities.
• Serve as the center of excellence (COE) leader for supply chain transformation and operational excellence practices.

Decision Authority

• Final authority on supply chain process standards, methodologies, and operating models.
• Ownership of KPI design, performance frameworks, and reporting standards across the enterprise supply chain.
• Prioritize and approve transformation initiatives and continuous improvement efforts.
• Influence resource allocation and investment decisions related to supply chain excellence and capability building.
• Escalate enterprise risks, performance gaps, and corrective actions to senior leadership.

Enterprise Leadership & Scope

• Acts as the enterprise owner of supply chain excellence, driving consistency and alignment across all business units and regions.
• Provides oversight and direction to functional strategies in partnership with Supply Chain Directors and senior leaders.
• Functions as a thought leader at the enterprise level, shaping the future-state supply chain operating model.
• Leads through influence across a matrixed environment, without direct authority over all functions.

Job Requirements

Education and Experience Requirements:

Education

Bachelor’s degree in Supply Chain Management, Business Administration, Operations Management, Engineering, or a related field required. Master’s degree (MBA or related advanced degree) preferred.

Lean Six Sigma Black Belt or equivalent continuous improvement certification preferred.

Experience

• 10+ years of progressive experience in supply chain, operations, manufacturing, or logistics leadership roles. Proven experience developing and implementing enterprise-wide operating standards, KPI frameworks, and process governance models. Experience leading cross-functional initiatives in complex, matrixed organizations. Strong background in Lean, Six Sigma, Kaizen, and change management methodologies. Experience with ERP and supply chain systems such as SAP or equivalent platforms. Demonstrated success influencing senior leadership and driving measurable business outcomes across multiple business units or locations. Manufacturing industry experience strongly preferred.

Knowledge

• End-to-end supply chain operations (planning, procurement, manufacturing, logistics, inventory).
• Continuous improvement methodologies (Lean, Six Sigma, Kaizen, etc.).
• Performance management systems, benchmarking, and maturity models.
• Change management and enterprise transformation.
• ERP and supply chain systems (e.g., SAP).
• Data analytics and digital supply chain concepts.

Skills

• Strategic thinking with ability to translate into enterprise execution.
• Strong influencing and stakeholder management skills at senior levels.
• Advanced analytical and problem-solving capabilities.
• Program and transformation leadership across complex initiatives.
• Executive-level communication skills.
• Capability building and coaching expertise.

Abilities

• Ability to operate with enterprise-wide scope and decision authority.
• Ability to lead through influence in a highly matrixed organization.
• Ability to balance strategic transformation with operational execution.
• Ability to drive measurable outcomes through others.
• Ability to simplify and scale complex processes across the enterprise.

Essential Mental and Physical Functions:

Essential functions include:

• Ability to sit for extended periods and use computer systems regularly.
• Visual and auditory acuity for data review and communication.
• Agility to adjust quickly to shifting priorities and production demands.
• Accountability for material readiness and delivery performance.
• Ability to build effective relationships across internal and external teams.
• Operates effectively in high-pressure environments with a solutions-oriented mindset.

Work Environment:

• Work is primarily performed in a climate-controlled office environment.
• Occasional visits to manufacturing plants and warehouses with potential exposure to climate variations, dust, chemical fumes, noise, and forklift traffic.
• Compliance with all applicable safety policies to maintain a safe working environment.
• Use of personal protective equipment (PPE) as required.
• This role is not classified as a Safety Sensitive Position.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time.  The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Acknowledgement:

I have read this job description (or had it read to me) and I fully understand all my job duties and responsibilities. I am able to perform the duties and responsibilities as outlined, with or without reasonable accommodation. I understand that my job duties and responsibilities may change on a temporary or regular basis according to the needs of my location or department and if so I will be required to perform such additional duties and responsibilities. If I have any questions about job duties not specified on this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff.