Senior Manager, Supply Chain

Description

About New World Medical

Founded in 1990, New World Medical is a mission-driven company focused on preserving and enhancing vision through innovative ophthalmic surgical devices, including the Ahmed Glaucoma Valve and Kahook Dual Blade. We partner closely with eye care professionals to deliver tools that improve clinical outcomes and patient care. Guided by our core values - Gratitude, Collaboration, and Impact, we strive to make a meaningful impact in eye health worldwide. In support of our global mission, we proudly donate surgical equipment to charitable organizations to expand access to quality eye care.

Benefits starting Day One:

• Medical, Dental, and Vision Insurance
• 401(k) with Profit Share
• Bonus Opportunities
• Free Onsite Daily Lunches to foster team connection
• Career Development Program
• Tuition Assistance (after 1 year of service)
• Cell Phone & Home Office Stipends
• Wellness & Employee Assistance Programs
• Company Events & Recognition
• And more!

Be part of something meaningful—join the team at New World Medical.    

JOB SUMMARY:

• Responsible for creating a stable, predictable, and well-structured supply chain that supports consistent production and reduces operational risk. 
• This role leads planning, procurement, logistics, and inventory strategy. The focus is to eliminate material shortages, improve supplier performance, and build clear systems and processes that the business can rely on. 
• This leader will bring discipline and clarity to a complex environment by working closely with cross-functional partners and building strong, repeatable ways of operating.  

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Own the performance of planning, procurement, logistics, and warehouse operations across the business

• Ensure materials are consistently available to support production with minimal disruptions
• Reduce dependency on expediting by building forward-looking plans
• Lead a team of buyer/planners and warehouse personnel with clear expectations and accountability
• Promote consistency and strategic focus in a high-energy, results-driven environment

Build and Own Inventory Strategy

• Define and implement safety stock policies based on supplier risk, lead time, and part criticality
• Eliminate imbalance between excess inventory and material shortages
• Create visibility into inventory health and risk across the organization
• Drive disciplined, data-based decision rather than reactive adjustments
• Partner with cross functional teams to make strategic inventory decisions

Create repeatable systems and planning processes that improve reliability and reduce variability

• Lead supply planning activities and improve forecast alignment with operations
• Partner in the design and implementation of MRP systems and tools
• Establish clear planning routines (weekly/monthly) with defined ownership
• Bring structure and clarity to an environment that lacks consistent planning processes

Take ownership of supplier performance and reduce risk across the supply base

• Implement and manage supplier scorecards (on-time delivery, quality, responsiveness)
• Identify performance gaps and lead corrective actions with suppliers
• Partner cross-functionally with R&D and Supplier Quality to influence supplier decisions
• Proactively identify supplier risks and develop mitigation strategies

Ensure efficient and reliable material flow from receipt through production

• Own inbound logistics, receiving, and warehouse operations
• Improve material handling, storage accuracy, and inventory control
• Align warehouse processes with production needs to prevent delays
• Build simple, structured workflows that support consistency

Transform the supply chain from reactive to structured and predictable

• Develop and standardize processes across:
• Inventory management
• Supplier performance management
• Procurement workflow
• Reduce reliance on individual knowledge by creating scalable systems
• Use data and metrics to drive continuous improvement and decision making
• Bring order and clarity to areas with limited structure today

Work effectively across functions to align decisions and reduce risk

• Partner closely with R&D, Supplier Quality, and Operations
• Provide clear supply chain input into supplier selection and product decisions
• Communicate risks, trade-offs, and recommendations in a direct and constructive way
• Build trust by being consistent, transparent, and solutions-oriented

Build capability and structure within the supply chain team

• Set clear goals and performance expectations for direct reports
• Coach and develop team members to improve capability and ownership
• Foster a team culture that values structure, accountability, and collaboration
• Ensure the team operates with discipline and consistency

Requirements

KNOWLEDGE, SKILLS AND ABILITIES:

• Familiarity with LEAN practices and processes i.e. 6S / problem solving / process improvement / daily management/ Takt time / one-piece flow / standard work etc.
• Demonstrated cost savings/productivity projects required. Working knowledge of financial and budgetary experience.
• Knowledge of medical device design control process and strategic involvement throughout different phases.
• Strong SAP knowledge and understanding of ERP systems used for Procurement and Production. 
• Knowledge of COGs/ cost accounting concepts.
• In-depth understanding of medical device manufacturing techniques, methodologies, and philosophies.
• Knowledge and experience with external standards: ISO 9001, ISO 13485, and 21 CFR 820 (FDA cGMP/QSR), EU MDD, TGA, MHW, especially pertaining to product development, good manufacturing practices, supplier auditing & management, quality control (GD&T, MRB, etc.), CAPA and customer complaints.

EDUCATION AND EXPERIENCE:

• Minimum 8 years of progressive leadership experience in Supply Chain and/or Production with a minimum of 5+ years in the medical device/biotech/pharma industry.
• BA Degree in Business/Supply Chain or Business field. 
• Experience in Medical Device industry or in a highly regulated manufacturing environment.
• Experience in supply chain, logistical, warehousing or distribution is a must.

PHYSICAL REQUIREMENTS:

• Must be able to remain in a stationary position at least 50% of the time.
• Occasionally move about inside the office and travel to and from office buildings to access file cabinets, employee offices, office machinery, etc. This may include, but is not limited to, bending and walking.
• Must be able to operate a computer and other office productivity machinery, such as a computer printer, computer keyboard, calculator, etc.
• Ability to listen and speak with employees and vendors. Must be able to exchange accurate information in these situations.
• View and type on computer screens for extended periods of time.
• This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.