Internal Service Advisor

At Bretz RV & Marine, we are proud to be a family-owned company that is focused on helping customers get out camping and boating. We are looking for a dependable and detail-oriented Internal Service Advisor to join our Liberty Lake team.

This is an on-site position that plays an important role in keeping inventory, sold units, and internal service work moving through the process. The Internal Service Advisor will create and manage work orders for RVs and boats, communicate with the sales and service teams, and help ensure units are prepared accurately and efficiently.

This role is a great fit for someone who is organized, comfortable working on a computer, able to manage details, and enjoys working with multiple departments to keep things on track.

Responsibilities:

• Create work orders for sold and stock RVs and boats, including pre-delivery inspection work orders.
• Ensure work orders are accurate and include all necessary information.
• Review required parts orders needed to complete repairs and installations on stock units.
• Communicate effectively and professionally with sales, service, parts, and management.
• Attend daily delivery meetings and provide updates on sold delivery units.
• Enter repair orders into the computer system.
• Close repair orders with all required documentation and information.
• Help keep internal service work organized and moving through the process.
• Support the service and sales departments as needed.
• Complete additional duties as assigned.
• Maintain, update, and track work order documentation.

Requirements:

• Strong computer skills and the ability to learn new systems.
• High attention to detail and accuracy.
• Strong communication and follow-through.
• Ability to stay organized in a fast-paced environment.
• Comfortable working with multiple departments and priorities.
• Positive attitude and team-first mindset.
• High school diploma or equivalent.

Experience That May Be Helpful:

• Service advising experience.
• Shipping and receiving experience.
• Customer service experience.
• Office or administrative experience.
• Experience in management, insurance, service, or other detail-focused roles.

Schedule:

• On-site position at our Liberty Lake location.
• Full-time schedule.

Compensation:

• $25 per hour.

​​​​​​​Benefits:

• Excellent earning potential and advancement opportunities.
• Comprehensive medical benefits package with multiple plan options, including vision and dental.
• 401(k) retirement plan with employer match.
• Compliance with Washington State's specific laws regarding benefits and leave, including paid sick leave and family leave.
• Employee discounts and borrowing program.
• Profit-sharing.

Bretz RV’s Commitment to You:

• Opportunity to work in a family-oriented environment where work-life balance is valued.
• Growth and advancement opportunities.
• Team-building activities and events throughout the year.
• Engaging in a booming industry to provide the best customer experience.

From our origins in Montana to our latest home in Washington, Bretz RV & Marine has grown significantly. Our team embodies our dedication to providing excellent services and fostering a passion for adventure. We specialize in helping both seasoned explorers and first-time adventurers find the perfect gear for their journeys.

Our expansion into the Spokane and Liberty Lake areas is more than just business growth; it continues the Bretz family story. It's about connecting with like-minded individuals who share our love for nature, adventure, and quality family time. We're here to help you make the most of the beautiful surroundings, whether it's a weekend getaway to Coeur d'Alene, a family camping trip in the Selkirk Mountains, or exploring the numerous trails and lakes this region is famed for. 

Join us at Bretz RV & Marine in Liberty Lake, where your adventure begins, and the memories last a lifetime.

EEOC Statement:

Bretz RV & Marine is committed to a policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence without regard to race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws. This commitment extends to all aspects of our employment practices in compliance with Washington State's non-discrimination policies.

Products and Brands:

RV Manufacturers: Airstream, Coachmen, Dutchmen, Entegra Coach, Forest River, Grand Design, Heartland, Keystone RV, KZ RV, NuCamp, Thor, Tiffin, Ember RV, Brinkley RV, Oliver Trailers.

Boat Manufacturers:  Barletta, Sea-Doo, Bayliner, Chaparral, Crownline, Smokercraft, Lowe, Starcraft, MB Sport, Sun Chaser, Yamaha Outboards, Honda Outboards, Mercury/Mercruiser, Volvo Marine, Thunderjet, Sylvan Boats.

About Our Dealership:

Bretz RV & Marine, a family-owned beacon for outdoor enthusiasts, began its journey in Missoula, Montana, in 1967. Founders Frank and Vi Bretz, initially involved in a service station and U-Haul rentals, ventured into the world of outdoor adventures with their foray into selling and renting travel trailers. This marked the beginning of a legacy centered around the great outdoors.

Today, Bretz RV & Marine is delighted to bring this spirit to Washington's Spokane and Liberty Lake areas. Here, amidst the region's natural splendor and vibrant community spirit, we align perfectly with our exploration and family adventure ethos.

Liberty Lake, nestled near the Idaho border, offers an idyllic backdrop for outdoor activities, with its picturesque lake, scenic parks, and numerous hiking trails. The community thrives on adventure and the natural beauty of Washington's landscapes. Spokane, the cultural hub nearby, complements this with its rich history, bustling arts scene, and the famed Spokane River running through the city. These locales resonate with the very essence of Bretz RV & Marine - a call to explore, enjoy, and cherish the great outdoors.