Regional Facilities Manager

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JLL - Regional Facilities Manager (M2)

Transform at JLL as a Regional Facilities Manager on a global client account in our Technology Division! Our client is multinational media, marketing, and corporate communications holding company. Your region would encompass their Central NAM portfolio leading our IFM team. You will sit at their downtown Chicago office.

This exciting opportunity will be responsible for leading the strategic transformation and operational excellence of a rapidly evolving, multi-tier commercial real estate portfolio across the central region. As our client's portfolio continues to expand and consolidate – encompassing multiple creative communications agencies serving large global clients – you will serve as the strategic leader driving the implementation of our comprehensive target operating model across all tiers of assets.

The successful candidate must possess exceptional leadership capabilities to navigate complex organizational change while managing diverse creative workspace environments with varying operational requirements. You will be responsible for establishing standardized operational frameworks that can scale across tier-based portfolios, from flagship creative campuses to specialized agency environments, ensuring consistent excellence regardless of property tier or complexity.

This role demands a visionary leader who can execute strategic initiatives across an expanding regional footprint while developing high-performing teams capable of delivering superior results across diverse creative agency environments and market segments.

Leadership & Strategic Portfolio Management

• Lead the strategic implementation of our target operating model across a dynamic, multi-tier regional portfolio of creative advertising agencies, adapting operational frameworks to meet the unique requirements of each asset classification
• Drive organizational transformation initiatives that support portfolio expansion and consolidation, ensuring seamless integration of new creative agency properties into existing operational structures
• Develop and execute comprehensive change management strategies that align diverse facility teams across all portfolio tiers with evolving client objectives and the dynamic needs of creative agencies serving global clients

Evolving Portfolio Operations

• Proactively manage facility services across an expanding and consolidating regional portfolio of creative agencies, implementing scalable processes that accommodate growth and portfolio optimization
• Implement tier-specific operational strategies that optimize performance across different creative workspace environments while maintaining consistency in service delivery standards

Financial Leadership & Strategic Planning

• Develop and manage comprehensive operating and capital budgets across the multi-tier regional portfolio
• Lead strategic cost optimization initiatives that capitalize on regional scale and portfolio consolidation, identifying opportunities for cross-property efficiencies and vendor consolidation
• Execute financial planning processes that support portfolio evolution

Team Development & Organizational Excellence

• Build and lead high-performing, cross-functional teams capable of managing diverse creative agency environments and complex operational requirements across the regional portfolio
• Develop comprehensive talent development programs that prepare team members for evolving portfolio needs
• Implement leadership development initiatives that create succession planning across all levels of the regional organization
• Foster a culture of innovation and continuous improvement that drives operational excellence across all portfolio tiers

Vendor & Contract Leadership

• Lead complex contract negotiations and vendor selection processes that support portfolio consolidation and operational excellence
• Implement performance management systems that ensure consistent service delivery across all portfolio assets regardless of tier or complexity

Regional Leadership Requirements

• Travel extensively throughout the region to provide hands-on leadership, strategic guidance, and operational oversight across all properties
• Serve as the primary regional liaison for complex client relationships, ensuring alignment between portfolio expansion and consolidation with client strategic objectives

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and experience
• Minimum 7+ years of facilities management experience as a third party provider, corporate or as a consultant with some multi-site/regional exposure
• Minimum 7+ years of IFM people management experience with some multi-site/regional exposure
• Excellent client relationship management skills with experience serving as a trusted advisor to senior stakeholders
• Knowledge of commercial real estate, HVAC, electricity, telecommunications, furniture and building energy management systems
• Supervise vendor performance during normal and off hours including weekends when necessary across various sites
• Accounting and budgeting experience with portfolio-level financial management
• Strong organizational and management skills with ability to prioritize across multiple locations
• Excellent communication and computer skills
• Willingness to travel within the region (up to 50% travel expected)
• Valid driver's license and reliable transportation

Preferred qualifications:

• Professional certifications such as FMP (Facility Management Professional), CFM (Certified Facility Manager), or similar credentials
• Knowledge of sustainability practices, LEED standards, and energy management programs
• Advanced degree (MBA or Master's in Facilities Management) or specialized technical certifications
• Experience implementing workplace experience initiatives and change management programs that support evolving work environments
• Proven ability to leverage technology and data analytics to drive operational improvements and demonstrate value to clients

Please submit your application with an updated resume, location, and contact information. If you're a current JLL employee, please apply using the Internal Career Site.                                                            

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This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

123,000.00 – 150,700.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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