Digital Strategist

Job Description | Digital Strategist 

The Digital Strategist is a pivotal role within Inviqa. They understand the strategic agenda of the clients and prospects, help to define it where it is missing, identify opportunities, and propose solutions. They need to be commercially-minded and capable of thinking across a broad remit of people, processes, and technology, so that our recommendations are viable based on the client's goals and our understanding of internal constraints. Working across all Inviqa departments as well as integrating with partners across the broader Havas network, our strategists translate desired business outcomes into coherent recommendations that leverage great strategy, experience design and flexible technologies to deliver real business and customer benefits. The Digital Strategist will work across both new and existing business. 

Leading the agenda with existing clients. 

The Digital Strategist will perform a strategic role across client accounts. They will help shape and facilitate discoveries, driving the design and composition of workshops and interviews, leaning on subject matter experts as needed. They will be able to translate the complex into simple benefit-led recommendations that add value to the client. They will be able to engage non-technical stakeholders and ensure internal teams understand clients' business objectives so the solutions they design will achieve them. They will proactively bring new thinking and innovations to our clients, fostering deeper relationships by understanding each client's strategic agenda and making recommendations based on Inviqa's expertise and services, as well as those from the wider Havas CX network, village and our industry partners. Commercially smart, they will know how to sell 'added value' strategic support to clients. 

Crafting the strategic approach for new business proposals. 

Working with the business development team and relevant subject matter experts, the Digital Strategist helps to define the strategic story we tell in our new business engagements. Working in collaboration, they will identify the solutions we'll provide to improve client business outcomes, and the strategic approach to pitching the work. They need to have the confidence and drive to shape a strategic response, creating a compelling story and vision for our proposals. They are led by their curiosity about prospects' businesses and industries, gaining a depth of understanding about their needs, challenges and constraints, and seeking to understand competitors as well as opportunity in the broader market landscape. 

This role will be part of Inviqa's Digital Strategy team, reporting into the Strategy Director, and will collaborate with colleagues across the business on client accounts. 

Candidate Profile | Your Experience 

We are looking for a strategist with 4+ years working either in a full-service digital agency or as part of a small IT or digital consultancy. You will have experience providing strategic insight on client accounts and winning new business. Experience in a large agency is not a pre-requisite - what is important is curiosity, flexibility and a collaborative approach that helps guide our subject matter experts to deliver solutions that meet the strategic business and customer needs of our clients and prospects. 

You will have the confidence needed to lead the conversations with senior stakeholders, using the benefit of your experience from a wide range of industries to demonstrate credible understanding of their business challenges. While not a technical role, we are looking for someone who has a clear understanding of how technology fits within the overall solution and the broader benefits of flexible technologies including composable architecture, even if they do not have direct experience. What is important is being able to communicate the benefits of our recommendations in a compelling way. Someone who can work with and know when to bring in a wide range of expertise based on the ask of the project from solutions architects to experience directors to business analysts, CRO experts and technical engineering leads. A team player who can bring everyone together to provide cohesive recommendations. 

We're also looking for good data and AI literacy and proactiveness — you don't need to be technically proficient in data science or AI tools, but you should be comfortable interpreting data to support your recommendations, and genuinely curious about how AI and emerging technologies could shape client solutions or the way we work. We want someone who asks good questions and stays current, rather than someone who can build the models themselves.