About This Position

Job Description:

Human Resources Manager II

Purpose: 

Under minimal direction, this position directs, manages, and supervises the activities and operations of all functional human resources (HR) areas for entire City departments with medium-to-large regular employee populations and/or complex operations or City-wide responsibilities.

Duties, Functions and Responsibilities: 

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Partners with executive management on HR programmatic analysis, in the achievement of objectives and in resolution of complex HR-related issues, providing direct operational oversight, advice, and analytical support within the assigned department.

• Ensures program efforts, policies, and programs are in alignment with goals and objectives of the department as well as the City.

• Supports and partners with senior leaders and City and Departmental Executive management to implement enhancements, monitor trends that could impact operations and efficiencies, improve policies and procedures, provide solutions and recommendations for practice and process improvements, and identify training needs and solutions to improve operational efficiency and service quality.

• Develops and implements standard operating practices and procedures, as necessary.

• Manages assigned budget and provides input to the annual budget process; prepares cost estimates and recommendations; monitors, administers, and controls budget allocation; authorizes expenditures; and recommends and justifies capital expenditures.

• Directs implementation and administration of assigned project or process; assigns projects, sets schedules, and monitors task completion for timeliness, accuracy, and effectiveness; performs quality checks of program-related data and personnel; prepares and reviews reports to monitor and communicate performance results; and directs HR team in implementation of agreed upon actions until the problem has been resolved.

• Communicates section/division, project, and program information to management and others; represents the City at a variety of meetings and events and on committees regarding services, programs, plans, and projects.

• Serves as a liaison and advisor within the department and between the department HR and other City departments, agencies, and other external organizations by providing guidance on and interpretation of applicable systems, policies, procedures, strategies, process workflows, and regulations; monitors compliance with policies, regulations, laws, and program objectives.

• Investigates and responds to complaints from managers and employees and makes recommendations.

Responsibilities - Supervisor and/or Leadership Exercised: 

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. 

Knowledge, Skills, and Abilities: 

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, and Local laws and ordinances governing personnel and employment practices.

• Knowledge of HR and departmental processes, techniques, and methods.

• Knowledge of practices, methods, and industry trends related to coaching, program administration, management, and leadership development.

• Knowledge of supervisory and managerial techniques and principles.

• Knowledge of fiscal planning and budget preparation.

• Skill in oral and written communication.

• Skill in using computers and related software applications.

• Skill in handling multiple tasks and prioritizing.

• Skill in handling conflict and uncertain situations.

• Skill in data analysis and problem-solving.

• Skill in planning and organizing.

• Ability to maintain up-to-date knowledge/education as it relates to HR, the operations of the City, and/or its departments.

• Ability to understand key, cross-functional business issues to resolve issues through conflict management and coaching.

• Ability to analyze HR business needs and develop short- and long-range plans.

• Ability to train others.

• Ability to work with frequent interruptions and changes in priorities.

• Ability to quickly recognize and analyze irregular events.

• Ability to establish and maintain good relationships with other City employees and the public.

Minimum Qualifications: 

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus six (6) years of related HR experience, including at least two (2) years of which were in a supervisory capacity.

• Experience may substitute for one (1) year of the required education up to a maximum of four (4) years.

Licenses and Certifications Required: 

• None.

Preferred Qualifications:

• SHRM-SCP, SHRM-CP, SPHR, and/or PHR certification, or the ability to obtain within six (6) months of hire.

• Demonstrated experience in leading and managing the following Human Resources key functional areas: Employee & Labor Relations, Human Resources Compliance & Quality Assurance, Employment & Compensation, Payroll & Timekeeping, Benefits & Leave Administration, Organizational & Employee Development, and Safety & Workers’ Compensation.

• Excellent communication skills across verbal, written, and digital channels.

• Demonstrated ability to identify and develop the strengths and areas of opportunity of direct reports to build skills and maximize productivity.

• Extensive experience in performance and behavioral (conduct) management.

• Demonstrated experience in developing and delivering workplace training on Human Resources-related topics to employees at all levels and to large groups.

• Substantial experience in developing and updating policies and procedures, and implementing process improvements.

• Demonstrated experience in managing operational budgets, including budget preparation, financial tracking and analysis, and financial forecasting.

• Strong change management skills.

• Extensive experience working with different leadership styles and people of diverse backgrounds.

• Experience in handling complex issues in a Municipal Civil Service environment.

• Ability to travel to more than one work location.

Notes to Candidate:

Human Resources Manager II – Job Analysis

Under minimal direction, the Human Resources Manager II is responsible for directing, managing, and supervising the activities and operations of all functional Human Resources areas for the Austin Public Library. The ideal candidate must possess strong critical thinking skills and demonstrate sound judgment to handle complex matters; and must possess excellent listening, problem solving, oral and written communication skills. In addition, the ideal candidate must have strong consultative skills with a keen ability to guide and influence others, build trust, and maximize relationships with employees at all levels.

Work Location:

Austin Central Library, 710 W. César Chávez St., Austin, TX 78701

Salary Range:

$96,180 to $123,100 annually

Hours:

• Exempt/Full Time/40.0 hours minimum per week

• Monday – Friday, 9:00 a.m. to 6:00 p.m.

• Hours may vary based on operational or business needs; evenings and weekends may be required on occasion

• Telework opportunities available after an initial onboarding period

To view the City of Austin recruitment video, please click here.

Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

Application Information:

• A detailed and complete City of Austin employment application is REQUIRED and allows us to better evaluate your qualifications.

• Please be sure to provide a COMPLETE and detailed employment history, including all previous employment that you wish to be considered as part of your qualifications. This information will be used to determine base salary if you are selected for this job and position.

• For each of your previous jobs held, please describe your specific experience as it relates to the minimum and preferred qualifications for this Human Resources Manager II job.

• Incomplete employment applications will not be considered. NOTE: A cover letter and/or resume will NOT be used to substitute for an incomplete job application.

• Please understand that your job application, cover letter, and resume will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed.

Additional Information:

• Travel: If you are selected for this position and meet the Driver Safety Standards of the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

• All new employees are required to attend City of Austin and Austin Public Library training as scheduled and should arrange their outside schedules to accommodate such training.

If Selected as the Top Candidate:

• Verification of the minimum qualifications (​Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus six (6) years of related HR experience, including at least two (2) years of which were in a supervisory capacity. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years.) will be required. You must provide proof of education from an accredited organization/institute.

• Veteran candidates will be required to provide a copy of their DD-214.

• You must have the ability to read, write, and speak fluently in English.

Information regarding Job Posting Dates:

The Austin Public Library reserves the right to close posted jobs and positions prior to the advertised close date, based on recruitment strategies and business needs.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

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JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.