Supervisor, Dispatch - Transportation

Overview

About Arcwood

Every advancement—from the products we use to the medicines and technologies we depend on—creates waste that must be handled responsibly. For more than 50 years, Arcwood Environmental has helped organizations across the United States manage the byproducts of progress safely and thoughtfully. With deep expertise and innovative waste management technology across a growing nationwide footprint, Arcwood protects people, communities, and the environment through work that often happens behind the scenes.

 

Our Values

We move forward together, one team with a shared purpose, counting on each other every day. Our core values demonstrate how we work together to deliver value for our customers, putting them at the center of all we do:

• Lead with Safety: We uphold the highest safety and compliance standards to protect our teams, our customers and the communities that count on us.
• Solve Problems Creatively: We push for better – advancing technologies, processes, and ideas that protect human health and the environment.
• Own It Together: We are individually and collectively accountable for our work and our impact, knowing that progress is only achieved by working together – with our customers, and with each other.
• Deliver for Customers: We put customers at the center of all we do. When we live our values – lead with safety, solving problems creatively, and owning our work together – the result is clear: we deliver exceptional value for our customers.

We’ve reached a unique point as a company: big enough to deliver broad capability and consistent performance, while striving to be nimbler and more responsive to our customers’ evolving needs. Come join Arcwood and be part of our legacy of environmental leadership!

Essential Functions & Responsibilities

Supervisor, Dispatch - TransportationAs a Supervisor, Dispatcher you will be responsible for receiving dispatch requests and partnering with relevant personnel to notify drivers of specific pickup or delivery dates/times for customer waste materials. This role will work collectively with drivers and other Arcwood team members to ensure customers are serviced on time.

• Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
• Receives dispatch requests and partners with Dispatcher II or III to notify drivers of specific pickup or delivery dates and times for customer industrial waste materials; ensures customers are serviced on time
• Dispatches loads consistent with routing requests and according to Arcwood and DOT procedures
• Develops and maintains records of activities including tracking shipments, roll-off container inventory, and researching waste streams for special projects, quotes, and equipment utilization among other operations
• Generate weekly and monthly load reports and others as requested; interfaces with other Company operations by scheduling additional equipment or drivers as needed
• Assists in the coordination of transportation services for internal Coordinators to ensure customer needs are met
• Monitors loading, reloading and dispatching of special material not conforming to standard procedures
• Coordinates transportation activities between service centers to maximize Arcwood assets
• Maintains 24-hour availability to manage driver issues or equipment repair requests as needed, as well as manage accident minimization efforts
• Offers clear, legible communications via electronic, written or verbal methods
• Provides supervision to direct reports and maintains the ability to effectively manage issues that arise while team members are away from home or the terminal
• Takes on additional duties as assigned to support the team and organization

Education

- High-school diploma or equivalent (required) 

Experience

• Previous dispatching experience (preferred)

Benefits, Compensation & Workforce Diversity

Arcwood offers stability you can count on and opportunities to grow. We provide steady work, competitive pay, and above-market benefits that reflect the importance of what we do. As we continue to grow, you’ll have the chance to build skills, take on new challenges, and build a career. When you join Arcwood, you join a team that honors its legacy, values hardworking people, and shows up every day to protect people, communities, and the future we share.   Arcwood is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to disability or protected veteran status, in accordance with applicable federal laws. A post-offer drug screen and background check will be required.   Physical Job Requirements