We are seeking a highly organized and detail-oriented professional to join our team. This role is critical in ensuring the accurate resolution of contract pricing and chargeback claims while supporting internal processes and collaborating with cross-functional teams.

Responsibilities:

• Accurately research and resolve contract pricing and chargeback claims in a timely manner.

• Review and reconcile customer resubmissions, assigning tasks to chargeback processors as needed.

• Utilize advanced Excel skills, including v-lookup functions & pivot tables, to validate data and ensure accuracy.

• Process and validate deductions, credits, and resolve open chargeback variances.

• Maintain internal productivity and tracking logs; generate reports as requested.

• Review credit balances for resubmission repayments and centrally track related research.

• Manage chargeback case volumes in Salesforce, adhering to corporate record retention policies.

• Participate in customer and client calls to address and resolve contract or chargeback variances.

• Collaborate with the Accounts Receivable (AR) team and other functional groups to resolve open deductions and provide necessary support.

Educational Background:

• High School Diploma/GED or equivalent experience required.

Work Experience:

• 2+ years of experience in collections (AR), accounting, or a related field required.

Skills and Knowledge:

• Advanced proficiency in Microsoft Excel, including v-lookups, pivot tables and data validation.

• General knowledge of the accounts receivable and cash application process.

• Experience with Salesforce and knowledge of contract pricing or chargeback processes is a plus.

• Strong analytical and problem-solving skills with keen attention to detail.

• Ability to collaborate across teams, manage multiple priorities, and meet deadlines.

• Ability to communicate effectively both orally and in writing.

• Strong organizational, prioritization, and time management skills with attention to detail.

• Ability to perform tasks with a high degree of accuracy.

• Strong mathematical, analytical, and problem-solving skills.

• Strong customer service and interpersonal skills.

• Adept at handling sensitive and confidential situations.

Salary Range:

1779 - 2542 EUR gross monthly

#Li-hybrid

What Cencora offers

We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures

Full time

Affiliated Companies:

Affiliated Companies: World Courier (Lithuania) UAB