- Location
- Colorado Springs, CO
- Department
- Healthcare
- Source
- Paylocity
Description
Description
POSITION OVERVIEW:
Oversees the security and accuracy of records throughout the continuum of patient data inside the domain.
ESSENTIAL FUNCTIONS:
- Knowledge of practice policies and state and federal regulations for Document Management (DM)
- Perform document retrieval for patients, staff or authorized 3rd party
- Strong knowledge of EMR DM
- Oversee the fiscal responsibilities of managing DM batching initiatives
- Ability to resolve customer complaints and concerns as appropriate
- Utilize software systems available to manage DM quality and integrity
- Assist in preparation of reports and projects as needed
REQUIRED QUALIFICATIONS AND SKILLS:
- Minimum of two years in documentation management services in healthcare
- Must have strong customer service experience to assist team members with IT related issues
- Must have ability to understand the goals of the practice and work to obtain these goals both independently and with the direction of the practice
- Knowledge of Centricity
- Proficient in Microsoft Word and Excel
- Web based software systems
- Experience in Process Improvement Practices
WORKING CONDITIONS:
- Typical business office environment
- Possibility of local travel
- Constant viewing of computer monitor, mousing and typing
- Frequent standing, walking and sitting
- Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more
- Occasionally lift and/or move up to 50 pounds
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus
- Hours of business are Monday – Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job
Skills
ExcelEMRCustomer Service