Quality Senior Specialist - Process Improvement

Global Governance Leader, FCSS
 

Are you passionate about building robust quality governance frameworks and driving compliance excellence across global operations?

Do you enjoy partnering with cross-functional teams to standardize processes, strengthen Quality Management Systems, and ensure sustainable business performance through effective governance?

Partnering with the best

The Global Governance Leader is responsible for the deployment, governance, standardization, and continual improvement of the Quality Management System across FCSS. The role ensures FCSS operates through one globally aligned QMS while meeting Baker Hughes requirements and applicable customer, regulatory, and industry standards.

The role provides independent governance and assurance across New Equipment and Aftermarket, connecting global standards with site execution. The position partners closely with Quality Operations, Site Quality, Operations, Supply Chain, and Engineering to identify systemic gaps, strengthen compliance, and improve QMS effectiveness.

Fueling your passion

Industrial Products brings together technologies for a safer, smarter, and more sustainable world. Within Industrial Products, Flow Control & Safety Solutions (FCSS) delivers mission-critical flow assurance and safety solutions for process industries, supporting pressure control, flow regulation, emergency protection, and lifecycle services.
 

As a Global Governance Leader, you will be responsible for:

• Deploying and govern one globally aligned Quality Management System across FCSS New Equipment and Aftermarket manufacturing sites.

• Ensuring FCSS Quality processes align with Baker Hughes standards and applicable regulatory, and certification requirements.

• Owning the global audit governance model, including audit readiness, execution oversight, findings visibility, closure discipline, and effectiveness follow-up.

• Establishing and maintain governance for core QMS processes, including document control, management review, corrective and preventive action, change control, nonconformance, supplier quality, training, and records management.

• Defining global Quality standards, roles, responsibilities, approval authorities, and governance cadences to drive consistent application across sites.

• Monitoring QMS health and effectiveness through leading and lagging KPIs, governance dashboards, management reviews, assurance activities, and site performance reviews.

• Partnering with Quality Operations and Site Quality leaders to identify systemic gaps, prioritize risk-based actions, escalate significant compliance concerns, and verify sustainable closure.

• Governing global Quality documentation to ensure ownership, standardization, revision control, accessibility, retention, and consistent use across FCSS.

• Working with Digital, IT, and relevant functions to simplify, standardize, and digitize QMS processes, tools, workflows, and reporting while maintaining appropriate controls.

• Building organizational capability by coaching leaders, strengthening QMS knowledge, sharing lessons learned and best practices, and promoting a culture of compliance, accountability, and continual improvement.

Key outcomes

• One globally aligned and consistently applied FCSS Quality Management System.

• Clear QMS ownership, decision rights, and accountability across functions and sites.

• Improved audit readiness, compliance, certification maintenance, and closure discipline.

• Reliable visibility of QMS health, systemic risks, and corrective action effectiveness.

• Standardized Quality documentation, processes, tools, metrics, and governance routines.

• Reduced recurrence of systemic issues and increased customer and regulatory confidence.

Key interfaces

• FCSS Quality Leadership and Quality Operations Leaders

• Site Quality Leaders and Quality Control teams

• Business, Operations, Supply Chain, Engineering, and Project Leadership

• Supplier Quality, Global Continuous Improvement, HSE, and Finance

• Digital, IT, Strategy Deployment / PMO, and Business System CoE

• Customers, certification bodies, regulators, and external auditors, as applicable

To be successful in this role you will:

• Have a bachelor's degree from an accredited university or college in Quality, Engineering, Operations, Supply Chain, or a related field.

• Have proven experience in Quality Management Systems, governance, compliance, auditing, manufacturing, operations, or Business Excellence.

• Demonstrate strong knowledge of QMS governance, audit programs, management review, document control, corrective action, risk management, and certification requirements.

• Have working knowledge of applicable standards such as ISO 9001 and relevant API, AS, ASME, customer, or regulatory requirements.

• Demonstrate experience leading global or multi-site programs and influencing consistent execution across diverse operations.

• Be able to analyze complex compliance and business risks, identify systemic gaps, and translate data into prioritized actions.

• Possess strong oral and written communication, executive presence, and influential leadership skills.

• Demonstrate working knowledge of ERP, electronic QMS, document management, audit, CAPA, and digital dashboard tools.

• Be able to travel globally to support sites, audits, certifications, governance reviews, and business priorities

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are stronger when our people are developed, engaged, and empowered to bring their authentic selves to work. We invest in wellbeing, capability development, and leadership growth across all levels.

Working for you

Our innovations have transformed the energy industry for over a century. To continue progressing, we look for individuals who embrace change and contribute to building the future.
 

What You Can Expect

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Education assistance

• Generous parental leave

• Mental health resources

• Dependent care support

• Additional elected or voluntary benefits
   

This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

 

 

The Baker Hughes internal title for this role is: Quality Senior Specialist - Process Improvement