Procurement & Supplier Relationship Manager

Short Intro and About the Job

Danone is one of the biggest FMCG companies and is focusing on bringing health through food to as many people as possible. Do you want to join us to contribute to a healthier world? We are now looking for a:

Procurement & Supplier Relationship Manager

(Full-time, Location: Bulgaria, Sofia)

Why should YOU apply right away?

If you need more than our great company culture, you should keep in mind the opportunity to:

• Develop your career in a dynamic and purpose-driven environment
• A friendly and open working environment
• Enjoy a flexible hybrid working setup (minimum 2 days/week in-office)
• An office in a central part of the city, near a metro station
• Additional health insurance
• Celebrate your birthday with an extra paid day off
• Gift voucher for birthday cake and transport allowance
• Benefit from our Employee Assistance Program for mental well-being and support
• Maximum food voucher allowance

 

YOUR responsibilities as a Procurement & Supplier Relationship Manager will include:

Procurement strategy and strategic sourcing:

• Develop and implement procurement and category strategies aligned with business priorities, demand requirements and financial objectives
• Lead market assessments, supplier identification, RFQ/RFP processes, bid evaluation, supplier selection and award recommendations
• Challenge specifications and demand where appropriate to improve cost effectiveness, service, quality and sustainability
• Identify and deliver savings, cost avoidance, cash-flow and total-cost-of-ownership opportunities
• Build resilient sourcing models, including alternative supply options and contingency measures for critical goods and services

Supplier relationship and contract management:

• Build and maintain effective relationships with strategic and operational suppliers
• Lead commercial negotiations, contract creation, renewals and amendments in coordination with Legal, Finance and business owners
• Define supplier performance expectations, service levels and governance routines
• Conduct supplier reviews, track corrective actions and drive continuous improvement, innovation and joint value creation
• Monitor contractual compliance, supplier obligations, documentation and audit trails

Logistics operations and network coordination:

• Coordinate inbound and outbound logistics across transportation, warehousing, inventory handling, order fulfilment and customer delivery
• Ensure logistics capacity and execution are aligned with demand, supply plans, promotional activity and customer requirements
• Monitor OTIF, delivery performance, inventory accuracy, warehouse productivity, logistics cost and service disruptions
• Identify and implement optimization of routes, load utilization, warehouse processes and distribution flows
• Lead mitigation of capacity constraints, delivery failures, inventory discrepancies and supply interruptions
• Coordinate business continuity actions with Supply Chain, Customer Service, Sales, suppliers, 3PLs and distributors

Third-party logistics (3PL) management:

• Lead strategic and day-to-day relationships with 3PL partners providing transportation, warehousing, co-packing or fulfilment services
• Define scopes of work, service-level agreements, KPIs, escalation paths and governance routines
• Lead tendering, evaluation and commercial negotiation for outsourced logistics services
• Run operational and business reviews covering service, capacity, cost, quality, safety, compliance and improvement plans
• Coordinate recovery plans and root-cause analysis for delays, damages, stock discrepancies, picking errors and customer claims
• Coordinate volume forecasts and peak planning to ensure adequate labour, fleet, space and equipment capacity

Distributor and customer solutions management:

• Act as a key operational interface with distributors on availability, order flow, inventory, delivery performance and service improvement
• Collaborate with distributors on forecasts, replenishment, promotional requirements, route-to-market needs and exception management
• Define and monitor distributor service expectations and operational performance indicators
• Coordinate resolution of supply constraints, order fulfilment issues, delivery claims, returns and other service disruptions
• Use distributor and customer feedback to identify process gaps and develop practical service solutions
• Support onboarding, change implementation or transition of distributors and logistics partners

Cross-functional partnership, risk and reporting:

• Partner with Sales, Customer Service, Planning, Operations, Finance, Quality, Legal, IT and Sustainability
• Identify procurement, supplier, logistics and distribution risks and maintain mitigation and contingency plans
• Ensure compliance with company policies and applicable legal, ethical, quality, health and safety and sustainability requirements
• Track procurement savings, spend under contract, supplier performance, OTIF, logistics costs, inventory accuracy, 3PL SLA compliance, distributor service and claims resolution
• Lead or contribute to transformation, process redesign, digitalization and continuous improvement projects

About You

We are looking for a Procurement & Supplier Relationship Manager with the following profile:

• University degree in Supply Chain, Procurement, Business Administration, Economics, Engineering or a related discipline
• Solid experience in procurement, strategic sourcing, logistics, supply chain, customer service or supplier management
• Fluent command of English and Bulgarian, written and spoken
• Practical experience managing outsourced logistics services, distributors or complex external service providers
• Strong negotiation, contracting, commercial and financial acumen
• Customer orientation, structured problem solving and demonstrated capability in KPI analysis and performance governance
• Ability to influence cross-functional stakeholders and manage operational escalations and business continuity
• Project management, continuous improvement and digital/reporting capability
• ERP and procurement systems proficiency; strong Microsoft Office skills

About Us, We offer and What's next

Danone’s mission is bringing health through food to as many people as possible and we want to invite people to join the movement for a healthier world. We recognize the power people should impact the world through their daily choices. Healthy food needs a healthy planet, and this is what our new signature One Planet One Health embodies.

We embrace diversity in our organization. This means giving full and fair consideration to all applicants without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Are you interested in joining us?Hit the “Apply” button.