- Salary
- $33k+/yr
- Location
- Longview, TX, TX, US
- Type
- Full-time
- Education
- High School
- Source
- GovernmentJobs
Description
Performs a variety of clerical tasks in support of Municipal Court operations; provides customer service to the public; responds to routine court inquiries; receives and processes court fees and fines; performs data entry; processes and assists in preparing court documentation; and performs other related duties as assigned.
- Provides customer service and assistance to the public in person and over the telephone.
- Answers and directs calls to appropriate individuals; staffs the front counter.
- Responds to routine inquiries from the public; provides information regarding the Court’s policies, procedures, and/or other court related matters.
- Accepts, processes, and records monies received for court fees, fines, and tickets.
- Balances and maintains assigned cash drawer.
- Provides assistance in processing and posting mail payments.
- Arranges payment plans; explains payment options to defendants.
- Coordinates defensive driving, insurance probation, and deferred adjudication.
- Documents and processes complaints received from the public.
- Performs data entry; codes tickets; monitors information for accuracy and completeness.
- Participates in scheduling court proceedings; notifies parties regarding court dates.
- Provides clerical support to the Municipal Court Judge and attorneys.
- Assists in preparing deferral offers, arraignment letters, and/or other court documents.
- Performs other related duties as assigned or required.
Education and Experience:
High School Diploma or equivalent, and one year customer service/cash handling experience; OR an equivalent combination of education and experience.
Required Licenses or Certifications:
- Must possess a valid Texas Driver’s License.
- Must obtain Level I Court Clerk Certification within 18 months of hire.
- Work is performed in a municipal court environment.
- May be exposed to potentially irate members of the public, depending on area of assignment
- Subject to sitting for extended periods of time, standing, walking, bending, reaching, and lifting of objects up to 10 pounds.
- Exposure to infectious diseases and interaction with potentially irate members of the public is involved.
Skills
Customer ServiceCash Handling
