- Location
- BNZ Place Auckland, 80 Queen Street, New Zealand
- Workplace
- Hybrid
- Type
- Full-time
- Closing date
- Today
- Source
- Workday
Description
Worker Type:
PermanentHere at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."
We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.
Ko mātou tēnei | This is Us
Cash Services have a role in keeping the Bank safe, managing our money well, whilst supporting our customers and other tīma (teams) to deliver on our promises, every day, consistently.
You will be super organised, love numbers and patterns. You will benefit from being part of a small tīma, as part of a larger organisation who cares about its customers, people and what that can offer you as your career progresses.
Mō te Tūranga | About the Role
We sat down with the People Leader (who you'd report to), and they let us know the following about the role:
This is a permanent, full time opportunity based in Auckland. This is a hybrid role with three days in the office and two days where you can work flexibly.
Anchor days in the office are currently Monday, Tuesday and Wednesday however, these may be subject to change.
What are the day-to-day tasks the person will complete?
- Daily reconciliations of suspense accounts.
- Communications - both written and verbal with key stakeholders and our suppliers - asking questions to understand.
- Investigation of Discrepancies or Customer Claims.
- Reporting using Excel or other tools, project delivery and analysis activities where required.
- Support the wider Operations tīma and Bank.
What is the tīma culture and environment like?
We are a small tīma who focus on working hard, delivering results, and having fun along the way. We take our role and supporting our customers seriously and being able to rely on each person to speak up and recognise when things don't feel right is important to us. Our tīma tag is 'Never a dull moment in cash' as no two days are the same.
What is the most challenging thing about this opportunity?
Being able to pivot as necessary to support with delivery of the team’s strategic ambition. Being able to mahi in 'the grey', to see patterns within the data and knowing what tools will help you find the answers and give clear guidance.
What is the most exciting thing about this opportunity?
Continuous improvement to our processes, keeping our Bank safe through good risk practice and help solve investigations.
What specific Tech skills are required to be successful?
Comfortable using a range of technology tools, including Excel, and quick to learn new systems and processes.
What is your favourite thing about working for BNZ?
Our people and the genuine purpose behind what we do, helping and supporting our customers every day.
What attributes will this person display in order to be successful in this role?
- Can mahi confidently on their own, without distraction.
- Be able to pivot as necessary to achieve goals.
- Excellent attention to detail and a curious mind.
- Strong time management skills.
- Good communication skills both verbally and written.
- Excellent analytical understanding and ability.
Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand
Please Note: Applications for this vacancy close on Thursday 27 August 2026. We review applications as they are received and may close applications early.
This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it.
Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.”
Closing Date: 27 August 2026Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early.
