Client Experience Manager
HERMES MAROQUINERIE-SELLERIE (HMS)
·Jun 17, 2026
- Location
- London, London, United Kingdom, GB
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Retail - Store Operations
- Seniority
- Senior
- Industry
- Retail
- Category
- Customer Success
- Role type
- People Manager
- Environment
- Customer-Facing
- Closing date
- Today
- Source
- Oracle Cloud
Overview
This role combines client experience management (80%) with client relationship development (20%). You'll champion Hermès values, lead team coaching, analyze client data, and coordinate events. The position requires strong leadership skills, retail experience, and the ability to create exceptional customer experiences while fostering team growth in a luxury environment.
About Hermès
Hermès is a French family-owned luxury goods manufacturer known for its craftsmanship and timeless designs.