- Location
- CHARLOTTESVILLE, VA
- Seniority
- Manager
- Source
- Paylocity
Description
Description
Join the luxurious team at The Boar's Head Resort as a Spa Manager, where you will lead our premier spa operations to deliver exceptional guest experiences. We are seeking a dynamic and customer-focused professional to oversee daily activities, manage staff, and ensure the highest standards of service and relaxation are maintained. If you are passionate about wellness, hospitality, and creating memorable moments, this is the perfect opportunity for you to grow your career in a prestigious resort setting.
Key Responsibilities:
- Oversee all aspects of the spa operations, including staff management, scheduling, and guest services
- Develop and implement service standards to ensure a high-quality experience for all guests
- Manage budgets, control costs, and optimize revenue opportunities
- Recruit, train, and motivate spa staff to maintain a professional and welcoming environment
- Monitor guest feedback and address concerns promptly to ensure satisfaction
- Coordinate with other resort departments to promote spa services and special packages
- Maintain compliance with health, safety, and sanitation regulations
- Stay updated on industry trends and incorporate innovative treatments and services
Requirements
Skills and Qualifications:
- Proven experience in spa management or hospitality management, preferably within a luxury resort or hotel setting
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of spa treatments, wellness practices, and industry standards
- Ability to manage budgets, sales, and marketing strategies
- Exceptional organizational and problem-solving skills
- Flexibility to work weekends, holidays, and evenings as required
- Certification or licensing in massage therapy, esthetics, or related fields is a plus
At The Boar's Head Resort, we pride ourselves on fostering a welcoming and inclusive environment that values professional growth and exceptional service. Join our team and contribute to creating a serene retreat where guests can unwind and rejuvenate. We offer competitive compensation, ongoing training, and opportunities for advancement in a beautiful, supportive setting.
