Learning & Development Intern

JOB DESCRIPTION:

Accountable for the Learning and Development Administrative Task. The intern may be required to perform duties not specifically listed in this description, and the organization reserves the right to modify and assign new tasks and responsibilities based on business requirements.

Required Qualifications:

• Excellent written and verbal communication skills

• Skills and knowledge in handling an LMS access.

• Ability to be flexible and adaptable when dealing with change.

• Facilitation and presentation experience, comfortable presenting in front of large and small audiences.

• Provide technical assistance in using the LMS.

• Proficient in MS Office software and other online learning aid

• Able to maintain a good rapport between teams, stakeholders and learners.

Preferred Qualifications:

• Send Teams invite for internal training programs.

• Create comms design to enhance the weekly email of L&D as needed.

• Follow up on attendees to confirm their attendance and accept the invite.

• Track attendance in the SP drive of L&D.

• Remind MITDC Employees and Contingent Workers (CWs) about the required training they need to complete when necessary.

• Track attendance completion and close ILT sessions in the LMS portal.

• Assist with the onboarding and offboarding of MITDC VN Contingent Workers (CWs) (i.e. Fieldglass set-ups and timesheet), and Employees, as needed.

• Keep the MITDC VN Distro List via Active Roles up to date as needed.

• Contributing to Teambuilding preparations by collecting requested information from MITDC VN.

• Other additional and/or alternative duties as assigned from time to time, including procuring/maintaining of office supplies, organizing meetings, trainings/workshops, birthday party for MITDC VN staff (room reservation, food planning, gift ideas, etc.) and other ad hoc assignments as required.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see 

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].