manager on duty

Application Deadline: 1 November 2026

Department: Hotels

Employment Type: Permanent - Full Time

Location: France, Paris

Reporting To: hotel manager

Compensation: €3,389.46 / month

Description

Your typical citizenM shift could include:

• Welcome our guests and help them check in and check out at the kiosks
• Maintain the hotel environment to ensure a clean and comfortable experience
• Know the places to shop, eat, drink, club and generally experience the best the city has to offer
• Handle reservations and process administrative matters
• Work with our Hotel Management System
• Manage daily SocietyM meeting rooms and functions where applicable

• Lead, encourage, and inspire Ambassadors in order to support the operational procedures of citizenM
• Ensure a sound understanding of citizenM brand values
• Coach and train ambassadors, develop and nurture talent, provide feedback and monthly evaluations
• Demonstrate excellent problem analysis skills and decision making
• Create shift schedules, ensure adequate cover at all times, and assign daily tasks
• Be responsible for your own personal planning and work organization
• Ensure a working understanding of legislation that governs the operation of a hotel and its activities; including employment law, health and safety, food safety, alcohol licensing, first aid and fire safety

• Work with the team to serve our guest canteenM
• Work with Point of Sale system
• Demonstrate exceptional product knowledge of canteenM and guarantee quality
• Manage daily f&b revenue targets and drive commitment to monthly results

• Seek opportunities to generate revenue while providing added value to our guests
• Coordinate with Housekeeping and Engineering to manage the hotel room inventory, ensuring the rooms are maintained and presented in top condition
• Report daily hotel revenue and be responsible for the handling of cash

• Manage the purchasing of all food and beverage items and hotel operating equipment
• Manage stock in line with fluctuating levels of business, minimizing waste
• Ensure the respect for the property in which you work

Do you have what we’re looking for?

• Are fluent in English and are learning French; any other language is considered a plus;
• Have 2 years or more managerial / coaching experience (does not need to be at a hotel);
• Have a valid work permit. We are only able to consider applicants with the right to work in France (we cannot facilitate visas, sponsorship, work permits or relocation);
• Can multitask;
• Are a team player 
• Love to meet and greet different people;
• Are passionate about what you’re doing;
• If applying internally, have completed at least one session of the Future Stewards program

What's in it for you?

• Competitive salary (3,389.46€ euros gross for 39hours weekly)
• Special training program and a personal development plan
• Potential to earn a bonus of up to 10%, paid monthly, based on your impact on the team, guest satisfaction, and financial performances
• Meal & coffee on us during your shift break
• Wellbeing program (EAP)
• citizenM uniform and comfy shoes
• Global opportunities - a chance to work in other citizenMs around the world
• citizenM experience nights for you & insider rates at Marriott hotels for you, your family and friends.
• Referral program - bonus if your friend joins us too