Junior Customer Service and Logistic Specialist

We are looking for a Junior Customer Service and Logistics Specialist to join Stora Enso Packaging Lithuania unit Supply Chain team.

We are recruiting for a fixed term position based in Kaunas, Lithuania. We apply hybrid/onsite way of working.

Your key responsibilities include:

·        accurate preparation and processing of customer orders;

·        timely and accurate entry of customer data;

·        informing customers about due dates, changes, and other relevant

updates;

·        close communication and collaboration with other departments;

·        management of internal communication content, translation editing, and

support of company branding activities.

Who are we looking for?

We are looking for a person, who have experience in customer service field and has ability to maintain good relationships with customers and colleagues. To succeed in this role, you should be goal-driven, with the mindset of meeting and exceeding targets given to you. You have high sense of accuracy, responsibility and you don’t mind following internal procedures. Ability to work independently and collaboratively with a team will benefit you in this position. You communicate fluently in Lithuanian, English and preferably in Russian.

Your way of working fits our culture when you aim high and move things forward with courage, adapt to changing situations and learn quickly, use data to solve problems and make decisions, and take ownership of your work. For us, this means being ambitious, agile, analytical and accountable – achieving together.

What we offer  

By joining our team, you will become part of a supportive and international work community where different perspectives are valued and where you can learn, grow and build a career that reflects who you are. We want to provide an environment where you can succeed at work and thrive outside it too.

Safety and wellbeing are our top priorities. Our goal is for everyone to return home healthy every day, which is why we support both your physical and mental wellbeing. We also offer a wide range of employee benefits.
The monthly gross salary for this position ranges from EUR 2,200 to EUR 2,300, depending on your experience and qualifications.

How can you apply?   

Please submit your application through our recruitment system. We review applications during the application period, so we look forward to hearing from you as soon as possible, but no later than 30th of October 2026.

Depending on the role, we may invite you to complete an aptitude assessment.  Our recruitment process may also include background and reference checks.

If you have any questions about the role, please contact Egidija Zaludiene, Head of Kaunas Plant at [email protected] or Daiga Zelca, People & Culture Business partner, Baltics at [email protected].

Welcome to the renewable materials company!

Stora Enso is a global leader in renewable materials with a strong focus on packaging. Our purpose is to replace non-renewable materials with renewable solutions. Together with our customers, we design and deliver competitive, high-quality packaging materials and solutions, made from fresh and recycled fibers, accelerating the transition to a circular bioeconomy.

We believe that diversity strengthens our competitiveness and leads to better decision-making. Teams made up of people with different backgrounds enable us to explore a wider range of perspectives and challenge the way we think. We actively work to increase diversity and welcome applicants from all backgrounds. Stora Enso is an equal opportunity employer and follows non-discriminatory practices.

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