Agile Delivery & Operations Lead

The Opportunity

Adobe's Business Process Optimization (BPO) team creates capacity through automation, data intelligence, and process improvement. As Agile Delivery & Operations Lead, you will strengthen delivery across BPO in partnership with engineering, Program Management & Operations, and business customers.

As an operational partner to Digital Transformation leadership, you will combine Scrum coaching, delivery analysis, and daily use of AI to improve how work gets done—anticipating issues, recommending decisions, and leading improvements from problem identification through adoption and measurable results.

What You Will Do

• Coach teams on Scrum and Kanban, strengthening planning, retrospectives, and sustainable delivery.
• Partner with product and program owners on backlog readiness, acceptance criteria, and realistic commitments that reflect capacity, support work, and shifting priorities.
• Own delivery reporting and analysis: improve Jira data quality with teams and DevOps, diagnose delays, and recommend actions to improve delivery and resource allocation.
• Use AI to accelerate analysis and build dashboards, queries, and reusable reporting workflows, validating findings against source data.
• Prepare concise decision briefs with evidence, options, tradeoffs, and recommendations; lead operational reviews and drive actions to completion.
• Coordinate dependencies, address missed commitments constructively, agree on recovery actions with owners, and call out unresolved risks early.
• Lead improvements across intake, delivery, testing, and release coordination; support adoption, measure results, and share approaches that reduce manual effort, delays, and rework.

What You Need to Succeed

• 5+ years leading Agile delivery or delivery operations across multiple software teams, with demonstrated improvements. 
• Practical knowledge of Scrum, Kanban, and the software delivery lifecycle, adapting practices to team needs. 
• Experience building Power BI or Tableau dashboards from Jira data, partnering with developers on reporting automation. 
• Demonstrated use of AI to improve the speed and quality of your work, with concrete examples. You can frame problems clearly, refine outputs iteratively, and verify accuracy against the source data. 
• Evidence of investigating root causes and independently leading improvements through to adoption and measurable results. 
• Experience building cross-functional agreement, navigating competing priorities, and resolving difficult issues respectfully with clear communication. 

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected].

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.