Team Member Experience Manager

Overview

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. 

 

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance.  401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.  We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

The Team Member Experience Manager is responsible for driving Old National’s approach to team member experience, culture, listening, and recognition to strengthen engagement, belonging, retention, and organizational performance. This role translates team member insights into actionable strategies, helps equip leaders to drive engagement and culture locally, and serves as an advocate for team members. The position collaborates closely with Human Resources, Internal Communications, Talent Strategy, Learning and Development, and business leaders to support organizational change and enhance the team member experience.

 

Salary Range

The salary range for this position is $52,800 - $103,500 per year plus bonus. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate’s relevant skills and professional experience, educational qualifications, and geographic location.

 

 

Key Accountabilities

Designs and executes Old National's enterprise team member experience and listening initiatives

• Leads ONB's approach to team member experience and listening, leveraging surveys, listening sessions, onboarding feedback, exit insights, and other feedback channels to inform decisions and strengthen culture.
• Analyzes and synthesizes workforce insights to identify trends, uncover root causes, anticipate risks and opportunities, and deliver recommendations that improve engagement, retention, and organizational performance.
• Develops scalable frameworks, success measures, and analytics strategies to evaluate impact, benchmark progress, and drive continuous improvement.

Champions and strengthens Old National's culture, connection & belonging

• Leads enterprise culture initiatives that strengthen connection, belonging, collaboration, and alignment with ONB's Mission, Vision, and Values.
• Provides strategic leadership to ACE Teams, Culture Champions, and business leaders, strengthening local ownership of culture, recognition, engagement, and community involvement.
• Partners with leaders to embed culture and values throughout the team member lifecycle and support organizational growth, change, and transformation.

Leads enterprise recognition & appreciation

• Drives ONB's approach to recognition and appreciation, ensuring programs reinforce culture, engagement, and business objectives.
• Evaluates recognition data, workforce insights, and industry trends to measure effectiveness and recommend improvements.
• Partners with leaders and stakeholders to embed recognition into leadership practices and create a culture of appreciation across the organization.

Key Competencies for Position

• Personifies ONB Culture: Serves as a visible champion of ONB's Mission, Vision, Values, and culture, helping leaders and teams embed culture into business decisions and the team member experience.
• Team Member Advocacy & Relationship Building: Builds trusted relationships across the organization and serves as a credible advocate for the team member experience.
• Strategic Listening & Insight Generation: Synthesizes complex insights to identify trends, uncover root causes, anticipate risks and opportunities, and influence organizational decision making.
• Influence & Leader Partnership: Acts as a trusted advisor to leaders by providing data-driven insights and strategic guidance on engagement, culture, recognition, and organizational effectiveness while building stakeholder alignment.
• Change Leadership & Organizational Agility: Leads culture and engagement strategies that support organizational change, helping leaders build trust, strengthen resilience, and sustain engagement through periods of transformation. 

Qualifications and Education Requirements

• Bachelor's degree or equivalent experience.
• 3+ years of experience in employee engagement, communications, HR, culture, or related field
• Experience administering surveys, recognition programs, or employee initiatives
• Strong communication and organization skills
• Ability to analyze data and prepare reports
• Experience with Microsoft Office applications and Canva
• Experience with Qualtrics and Motivosity preferred

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. 

 

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. 

 

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

 

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank.  Join our team!