Scrum Master

Location: Singapore, Singapore

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

In Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia-Pacific region. With 2,000 employees across three local sites, we deliver cutting-edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors. Together, we’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress.

Whom We Are Looking For

We are seeking an experienced Scrum Master to support large-scale agile delivery in the Air Traffic Management (ATM) domain. The successful candidate will facilitate cross-team collaboration, ensure regulatory compliance in agile delivery, and enable continuous improvement across distributed, safety-critical programs. This role requires both deep agile expertise and domain awareness of aviation systems to balance incremental delivery with operational safety and regulatory obligations.

Responsibilities:

• Lead Scrum ceremonies, Scrum of Scrums, and Program Increment (PI) Planning sessions.
• Support Agile Release Trains (ART) and/or Solution Trains under SAFe frameworks.
• Manage dependencies and cross-team risks in multi-vendor, multi-site environments
• Ensure traceability from backlog items to certification and safety case artefacts
• Collaborate with operational experts (ATCOs, regulators, safety assessors) to incorporate compliance needs.
• Mentor Product Owners, engineers and stakeholders on agile practices.
• Foster a culture of psychological safety, transparency, and continuous improvement.
• Actively remove impediments and escalate blockers across organizational boundaries.
• Support CI/CD practices adapted for traceability, re-producibility and regulatory auditability.
• Track and communicate progress using flow-based metrics (predictability, throughput, lead time).
• Facilitate retrospectives that address not only team performance but also system safety and regulatory outcomes.
• Drive incremental organizational change aligned with enterprise agility.

Requirements:

• Bachelor’s degree in computer science, Systems Engineering, or related field.
• Certified Scrum Master (CSM, PSM) and/or SAFe Scrum Master (SSM); SAFe RTE a plus.
• At least 5 years of experience as a Scrum Master, including at least 2 years in large-scale agile programs.
• Experience in safety-critical or regulated industries (aviation, rail, defense, healthcare).
• Knowledge of ED-109/DO-278A and safety-critical software standards desirable.
• Strong facilitation, coaching, and conflict resolution skills.

Essential / Desirable Traits

• Possess learning agility, flexibility and pro-activity
• Comfortable with agile teamwork and user engagement
• Strong leadership and change management skills
• Metrics-driven improvement mindset.
• Systems and technical literacy.
• Align agile delivery with the following aviation standards (ED-109/DO-278a).

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.