Director, IT Operations

Job Description

Dewberry is seeking a Director, IT Operations, to join Corporate IT Services. This role reports to the Deputy CIO and has 5 team managers as direct reports. This position is based in our Fairfax, Virginia headquarters. 

 

Dewberry is a leading, market-facing  professional services firm with more than 60 locations and 2,500 professionals nationwide. What sets us apart from our competitors are our people. At Dewberry, we seek out exceptional talent and strive to deliver the highest quality of services to our clients. Whether you’re an experienced professional or a new graduate, you’ll have the chance to collaborate with the best and brightest and work on innovative and complex projects at the forefront of the industry. Our commitment to excellence stems from our personal integrity and from other defining attributes, which we call “Dewberry at Work,” that have inspired our employees to be successful for more than a half-century.

Responsibilities

• Ensure effective communication within IT Operations, with other IT groups, and external to IT. 

• Oversight of the entire network and system infrastructure, ensuring proper configuration, implementation, maintenance, and continuous monitoring of security firewalls, software, servers, data, and internet connections. 

• Define and monitor metrics to ensure optimal team and systems performance. 

• Coordinate selection, implementation, and upgrade of business software and services, aligning IT initiatives with the strategic objectives of the company 

• Streamline IT roles and responsibilities to enhance speed and efficiency while supporting evolving business demands, ensuring optimal performance and responsiveness. 

• Ensure consistency and maintainability of operating infrastructure environments through the creation, maintenance, and enforcement of well-documented standards and procedures. 

• Implement security architecture, procedures, and controls as defined by the Director, Cybersecurity and the Compliance Committee.  

• Establish and manage operational and capital budgets to support operational efficiencies and IT managed Projects, ensuring adherence to overall financial objectives and tracking annual departmental expenditures.  

• Lead, mentor and build a high-functioning team, ensuring capabilities effectively support the business’s goals and objectives, fostering a culture of continuous improvement and high performance. 

Required Skills & Required Experience

Required Skills & Required Experience: 

• Demonstrate excellent organizational and leadership skills, with the ability to manage and inspire a cross-functional team towards achieving unified goals.  

• Exhibit outstanding communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels of the organization.  This includes proactively reaching out to other business unit managers and peers to ensure alignment and collaboration across the company. 

• Proven ability to plan and manage operational processes efficiently, with in-depth knowledge of diverse business functions and principles (e.g., supply chain management, budgeting, and customer service delivery). 

• Possess strong knowledge of networking, data storage solutions, disaster recovery planning, and security solutions, with working knowledge of data analysis and performance benchmarking. 

• Extensive experience in overseeing network and system infrastructure, ensuring robust and reliable IT operations. 

• Demonstrated experience in establishing and managing operational and capital budgets, aligning IT spending with business priorities. 

 

Education/Training: 

• A bachelor’s degree in information systems, computer science, etc., or an equivocal level of experience that satisfies a formal education. 

• ITIL Intermediate Certification desired or willing to obtain 

 

*At this time, Dewberry will not sponsor a new applicant for work authorization.

*Dewberry is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.

*Only recipients of an offer of employment from Dewberry, will be required to submit to a background screening which may include, but is not limited to, employment verification, educational and other credential verification, driving record check, criminal background check, and an investigative consumer report. These screenings will be conducted by Dewberry’s background vendor of choice and will be conducted in compliance with all applicable federal, state, and local law.

 

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Salary Range

The projected range for this position is $187,000-$241,000 annually in our Fairfax, VA office. Depending upon other factors, i.e., skills, experience, location, market conditions, the range may vary slightly.