Software Engineer II

Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry.

 Taxwell is a leading digital tax filing platform formed in 2022 from the combination of Drake Software® and TaxAct®. These two longstanding organizations offer customers professional and do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. Taxwell brands are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. Taxwell is an organization of forward thinkers looking to add industry experts to our growing team.

Position Summary

We are seeking a Software Engineer II to support and enhance a mix of legacy and modern applications used across customer support and internal operations. This is a backend and platform-leaning role, with the majority of the work focused on C#/.NET, SQL Server, services, integrations, authentication, and application infrastructure. While the focus is backend, this is not a backend-only role. Engineers on this team follow problems wherever they lead, which may occasionally include legacy WebForms pages or support-facing UI.

Our engineering teams also make significant use of AI-assisted development tools and agentic coding workflows. This role will use AI as part of the development process while remaining accountable for the quality, security, maintainability, and production readiness of the work.

What You’ll Do

• Develop, maintain, and enhance primarily backend applications and services using C#/.NET and SQL Server.
• Troubleshoot production issues across application code, databases, authentication, configuration, logging, integrations, and deployment environments.
• Work with both modern and legacy .NET systems and make safe, focused improvements to existing applications.
• Contribute to the incremental modernization of legacy systems, including authentication, deployment, observability, and operational improvements.
• Work across services, databases, integrations, and support-facing applications when problems cross system boundaries.
• Create and maintain technical documentation, troubleshooting guides, and investigation notes.
• Collaborate with Engineering, Product, IT, Help Desk, Customer Success, and other teams to resolve technical issues.
• Use AI-assisted engineering tools for development, code analysis, testing, debugging, and documentation, while critically evaluating AI-generated output before it is used in production.

Qualifications

• Strong hands-on experience with C# and .NET application development.
• Strong SQL Server skills, including stored procedures and data-driven troubleshooting.
• Experience developing and troubleshooting backend applications, services, and integrations.
• Ability to understand unfamiliar or legacy code and make safe, focused changes.
• Experience diagnosing production issues using application logs, database analysis, and other operational data.
• AI development tools such as Claude Code, or Cursor
• Familiarity with authentication and authorization concepts such as OIDC, claims, roles, sessions, or platforms such as Okta.
• Experience with source control, CI/CD pipelines, testing, and software deployment practices.
• Experience using AI-assisted development tools or a strong willingness to incorporate them into day-to-day engineering workflows.
• Ability to work effectively with both technical and non-technical partners.

Nice to Have:

Experience with VB.NET, IIS, Windows services, Vue/TypeScript, & AWS services.

At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions.

Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law.

If you need assistance or accommodation due to a disability, you may contact us at [email protected]  or by calling 828-349-5887 to speak with a member of the HR Talent Acquisition team.