Lead Data Center Technician

The Opportunity

We are seeking an experienced Lead Data Center Technician with advanced technical skills and the ability to layout and install all Mission Critical equipment independently, with little to no direction. The Lead Data Center Technician will Lead/Supervise a team of technicians on customer job sites while performing testing flushing/cleaning and repairs of equipment.  The position requires a high level of correspondence with Operations Managers, Salesman, Project Managers, Service Coordinators and customers.

Responsibilities

• Ability to layout and install Data Center equipment independently, with little to no direction.
• Travel is required to Data Center sites.
• Perform Foreman/lead duties.
• Perform startup of Data Center equipment and complete correspondence after completion of startup.
• Communicate directly with end user customers on installation and startup of Data Center equipment with the ability to answer customer questions as needed.
• Perform depot maintenance, testing and repairs including all liquid cooled load banks, with all Data Center equipment.
• Subject Matter Expert troubleshooting, staying incompliance with all manufacture’s upgrades
• Perform electrical troubleshooting while following all lockout/tagout and PPE procedures.
• Ability to read and use wiring diagrams to point out all components and use meter to confirm all input and output voltages.
• Collect data on all equipment and provide feedback on a needed basis.
• Navigate equipment control panels using keypad to start/stop, reset and change setpoints on all Data Center equipment.
• Ability to lead a team of installers/technicians on multiple Data Center applications.
• Have general knowledge of Hydronics systems and/or willingness to learn.
• Train all current and new hires on equipment.
• Must travel for training on all equipment at manufactures sites.  

The Required Profile

• High School Diploma or equivalent.
• Must have a valid driver’s license with a good driving record.
• Must have current OSHA 10 Training or obtain OSHA 30 before any Data Center work.
• Previous experience of 5+ years in Electrical maintenance, mechanical engineering, or other related fields.
• Electrical knowledge required (i.e. HVAC Journeyman, Boiler Operator, Gas Installer, etc.)
• Familiarity with manufacturing designs or schematics.
• Strong problem solving and critical thinking skills.
• Ability to prioritize and multitask.
• Good analytical skills, attention to detail, and ability to train junior technicians.
• Excellent customer service skills with desire to exceed customer expectations.
• Ability to work independently in a timely manner, making sure job is done correctly the first time.
• Operating knowledge of Microsoft office software and working proficiency with handheld computer (i.e. Smartphone, iPad)
• Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.
• Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
• Ability to work independently with minimal supervision and balance requirements of multiple and varied duties

Other Skills & Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense of understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in a field environment, multiple customer sites on a daily basis.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate a computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. You will work at your local HVACRNTL Depot to perform task as needed when Data Center travel is not required at that time.