Transportation Operations Specialist

Charger Logistics Inc. is a world-class asset-based carrier with locations across North America. With more than 22 years of experience providing top-tier logistics solutions, Charger Logistics has grown into a world-class transportation provider and continues to expand.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based on San Pedro Sula, Honduras.

Your primary role will be to coordinate and optimize delivery schedules by communicating with mobile units to ensure they receive any important messages. Monitor situations by phone or radio, use mapping software to locate the best routes, and keep track of the locations of mobile units.

** English fluency is a must **

Responsibilities:

• Build expert and dynamic knowledge of company products and services.
• Build rapport with customers by engaging with them in an inviting, friendly and professional manner to build a lasting relationship.
• Provide track and trace updates for the shipments.
• Continually update customers as to the status of each order as required and solve customer specific freight issues.
• Entering, updating and processing customer orders on various interfaces.
• Ensure and confirm pickup and delivery appointments for drivers.
• Coordinating with other departments to clear customs paperwork.
• Follow established procedures for processing bills.
• Perform duties assigned by the Customer Service Manager.