Liability Adjuster

Description

We are seeking a dynamic Liability Claims Adjuster to join our team. This is a hybrid role requiring in-office presence on select days. 

The Liability Claims Adjuster position is responsible for the investigation, administration, and settlement of automobile, property and general liability claims. This person must perform coverage, liability and damage analysis, maintain timely correspondence and determine the best course of action with low to medium levels of autonomy, while working closely with clients, their employees and attorneys as a moderate to experienced claims professional. 

Requirements

• Investigate new claims and initiate timely contacts with clients, their employees, claimants and legal counsel to determine appropriate actions to be taken.
• Read and comprehend insurance policies.
• Properly evaluate liability and damages, address time limit demands appropriately. 
• Negotiate settlements with claimants and attorneys and draw up contracts.
• Report to clients and excess carrier requests regarding claim status and follow through on recommended actions.
• Remain in direct compliance with company policies and procedures, including MMSEA reporting.
• Maintain active adjuster license in states where this is required. 
• Maintain valid driver’s license and automobile insurance. 
• Ability to utilize windows-based claims systems and Microsoft type applications.
• Refer claims occasionally to defense counsel, remaining directly involved in litigation claims management to reach desired outcomes and minimize expenses. 
• Meet with clients and account management to conduct claim reviews. This may involve account location visits to present cost reports, reserves, active claims and settlement recommendations.
• Performs other duties as assigned by your supervisor.

Qualification and Education Requirements

• Minimum of 5+ years' experience handling liability claims (commercial auto PD/BI, general liability PD/BI)  
• Build a working knowledge of applicable state negligence laws (legal background helpful)
• Some experience with medical terminology is essential
• Exceptional communication and interpersonal skills
• Detail-oriented with strong organizational and time management skills
• Excellent customer service and telephone skills
• College degree is preferred
• Meet company background hiring standards 
• Continuing education and seminars related to changing claim laws