- Location
- St Saviour, Jersey
- Type
- Full-time
- Seniority
- Manager
- Closing date
- Today
- Source
- Pinpoint
Description
Assistant Laboratory Manager
Application Deadline: 30 November 2026
Department: Water Quality
Employment Type: Permanent - Full Time
Location: Douet House
Reporting To: Laboratory Manager
Description
As Assistant Laboratory Manager, you will play a key role in helping Jersey Water ensure the delivery of safe, high-quality drinking water to the Island. Working closely with the Laboratory Manager, you will support the day-to-day operation of the laboratory, oversee quality assurance processes, and help lead a team of water quality professionals.
This varied role combines technical expertise, people leadership, and continuous improvement. You will be involved in water quality sampling and analysis, managing laboratory data and reporting, investigating customer water quality concerns, supporting commercial testing services, and helping to maintain industry-leading quality standards and accreditation requirements.
As the Laboratory Manager’s deputy, you will have the opportunity to lead and develop team members, contribute to process optimisation projects, and play an important part in protecting Jersey’s water supply. The role also provides excellent opportunities for professional development, further training, and career progression within a collaborative and supportive organisation.
This varied role combines technical expertise, people leadership, and continuous improvement. You will be involved in water quality sampling and analysis, managing laboratory data and reporting, investigating customer water quality concerns, supporting commercial testing services, and helping to maintain industry-leading quality standards and accreditation requirements.
As the Laboratory Manager’s deputy, you will have the opportunity to lead and develop team members, contribute to process optimisation projects, and play an important part in protecting Jersey’s water supply. The role also provides excellent opportunities for professional development, further training, and career progression within a collaborative and supportive organisation.
Key Responsibilities
- Assist the Laboratory Manager with the day-to-day operation of the laboratory and to act as their nominated deputy when required.
- Undertake sampling and analysis when required.
- Input and maintain statistical and analytical data on the computer systems producing reports, as requested.
- Administer the collation of reporting and analyses compiling reports and databases.
- Complete investigation of consumer complaints on water quality and pollution incidents.
- Support commercial customers with their analytical requirements as required
- Maintain working knowledge of the UK water quality regulations/best practice and maintain working knowledge of current issues in the water supply sector relating to water quality.
- Assist with process evaluation, optimisation, and investigation either alone or in support of other colleagues.
- Manage laboratory stocks to ensure adequate sampling bottles and other essential items are always available.
- Ensure the Laboratory Quality Management and Assurance systems are complied with and maintained, including Csols, working towards ISO 17025 as required.
- Develop and maintain detailed knowledge of LIMS, complete relevant courses and complete scheduling and annual scheduling of samples.
- Manage Water Quality Analyst and Technicians where required, including 1:1’s and required performance reviews.
- Work weekends on a rota basis and to be available outside of normal working hours for emergency situations.
- Carry out other duties as may reasonably be required.
Skills, Knowledge and Expertise
Knowledge & Experience
- Knowledge of laboratory practices, sampling techniques and analytical methods.
- Understanding of quality management systems and laboratory accreditation standards (e.g. ISO 17025).
- Experience of interpreting, analysing and reporting scientific or operational data.
- Knowledge of water quality regulations, environmental compliance requirements, or a willingness to develop expertise in this area.
- Experience of investigating issues, incidents or complaints and identifying appropriate corrective actions.
- Experience of maintaining accurate records, reports and databases.
Leadership & Management
- Previous experience of supervising, coaching or supporting the development of team members (desirable).
- Ability to prioritise workloads and coordinate activities to meet operational deadlines.
- Confidence in making decisions and acting independently when deputising for the Laboratory Manager.
Technical & Commercial Skills
- Experience using laboratory information and data management systems.
- Strong analytical and problem-solving skills with the ability to identify trends and opportunities for improvement.
- Ability to communicate technical information clearly to a range of audiences, including customers and non-technical colleagues.
- Experience of stock control, planning or resource management (desirable).
Benefits
After completion of the probation period:
- Pension – Membership of the defined contribution scheme. Jersey Water pays 5% up to 5 years’ service and then 10%, employees pay 5%. A matching scheme is available whereby Jersey Water matches additional voluntary contributions up to a maximum of 5%.
- Death in Service – 4 times salary
- Private health scheme – Non contributory
On the non-financial front, we provide a friendly, people focussed work environment with a stimulating and rewarding quality of work. We focus on continuous improvement and support those who wish to develop their skills and experience.
Skills
Compliance