Youth Residential Worker

Be a steady, positive influence in a young person's life.

At The Florence Crittenton Agency (FCA), our residential team helps adolescents build safety, trust, confidence, and practical skills for the future. You will support up to 16 at-risk youth in a structured, trauma-informed setting, working alongside a shift partner and a team committed to their growth.

This is active, relationship-centered work. You will celebrate progress, encourage healthy choices, and help youth navigate difficult emotions and behaviors with patience, consistency, and clear boundaries.

How you will make a difference

• Create a safe, supportive environment by supervising youth and following established safety procedures.
• Lead and participate in groups, activities, and skill-building experiences that promote healthy relationships and personal growth.
• Teach independent living skills, including communication, problem-solving, responsibility, and decision-making.
• Mentor youth through positive role modeling, encouragement, consistency, and appropriate professional boundaries.
• Follow daily schedules, rules, and routines consistently across the residential program.
• Use trauma-informed redirection, de-escalation, and approved crisis-response techniques when situations become challenging.
• Collaborate with your shift partner, supervisors, and other team members; complete required documentation accurately and on time.

Training and support from day one

We provide substantial upfront training, including Handle With Care training in approved crisis prevention and intervention techniques. You will learn our routines, expectations, and trauma-informed approach. On shift, you will have a staff partner, access to nursing staff on campus, and supervisory support.

What we are looking for

Dependable, caring adults who communicate well, work as a team, remain composed under pressure, and believe young people can grow. Experience with adolescents, residential services, behavioral health, education, or human services is a plus.

Required qualifications: 

• A minimum of a high school diploma or GED
• 6 months - 1 year of experience working in a children's services program is preferred. 

Physical requirements: 

• Possess average and above visual and auditory capabilities in the supervision of adolescents.
• (BFOQ:) Be physically capable of meeting Handle with Care (restraint) requirements.
• (BFOQ:) Have no health conditions that would prevent participation in restraint requirements
• Must be able to perform CPR/First Aid processes.
• Able to stand or sit for extended periods.
• Able to squat, bend, stoop.
• Ability to lift up to 40 pounds.
• Able to walk and/or run a quarter mile continuously, and/or climb steps/stairs as necessary.
• Ability to remain conscious and alert if/when scheduled to work late night/early morning hours.

Current openings

• Full-time, second shift - includes some weekends and holidays; 3:30 pm - 12:00 am
• Full-time, third shift - includes some weekends and holidays; 12:00 am - 8:30 am
• Part-time second shift - Saturday and Sunday 3:30 pm - 12:00 am

A job with purpose

The difference you make may start with a conversation, a new coping skill, or a young person choosing a better response. Those moments add up. If you are ready to invest in young lives and grow with a supportive team, we would love to hear from you. Apply today!

*$500 sign-on bonus is paid as: $250 after 60 days and $250 after 90 days.