Head of Strategy and Performance Management

About MS Reinsurance 

MS Reinsurance is a global reinsurer based in Switzerland, with underwriting offices in Zurich, Bermuda, Miami, and New York. We offer top-notch reinsurance products and services to clients around the globe. As part of the leading insurance group MS&AD, we strive to be a trusted partner, helping clients transform risks into opportunities through specialized reinsurance solutions and expert guidance. 

About the role 

Reporting to the Chief Underwriting Officer, North America, you will act as a strategic and operational partner to the North America underwriting leadership team. The role will help translate regional priorities into action across strategy, underwriting content, analytics, stakeholder engagement, and operational excellence. You will work closely with business and underwriting leaders across the United States, Specialty Lines Heads, underwriters and underwriting assistants, as well as Actuarial, Performance Management, Cat Modelling, Reporting, Marketing, Wordings & Contracts and other global functions. The scope will evolve with business needs and includes both recurring responsibilities and ad hoc priorities, with the opportunity to assume increasing underwriting responsibilities over time. 

“To help North America Underwriting turn strategic priorities into coordinated, measurable and timely execution.” 

Your Responsibilities 

• Partner with the North America CUO to develop and execute strategic and tactical priorities for the region, in alignment with MS Reinsurance’s global underwriting strategy, the Group CUO and other regional underwriting leaders. 
• Support the NA CUO and leadership team in developing consistent market strategies, business cases, methodologies and templates aligned with risk appetite and client and broker priorities. 
• Lead North America Underwriting Team in developing framework and preparation for underwriting portfolio reviews in coordination with Global CUO office 
• Work with the Group Client team and North America underwriting leadership to strengthen client strategies by improving the use of financial, market and news insights and constructively challenging storylines and tactics. 
• Develop practical productivity frameworks and KPIs by team and client and recommend measures to optimize resource allocation across North America. 
• Gather underwriting team feedback and support the North America CUO in developing and improving underwriting, wordings and contracts guidelines and related expectations. 
• Facilitate alignment among Chief Technical Underwriting Office, the North America CUO and Group CUO on appetite, underwriting responsibilities and cross-team collaboration. 
• Establish management dashboard with consistent financial and performance metrics to enable portfolio steering and to  improve broker and client relationships, market footprint, share of wallet and the balance of capacity deployment. 
• Enhance the approach to broker relationship management, including reports and statistics that support high-quality discussions. 
• Develop clear, reusable client presentation materials in collaboration with the global Marketing team. 
• Define and help implement consistent operating standards, processes and KPIs for underwriters and underwriting assistants, including expectations for data input and pricing documentation. 
• Clarify Underwriting’s requirements and priorities for deliverables from Actuarial, Cat Modelling, Claims and other functions to support smooth cross-functional collaboration. 
• Maintain central oversight of projects and deliverables requiring underwriting input, prioritize requests across North America and track progress through clear status reporting and escalation. 
• Take ownership of critical and ad hoc topics, drive them to completion and ensure compliance with relevant policies, procedures, standards and regulations. 

Your Profile 

• Experience: 10+ years in reinsurance, underwriting, strategy, operations, consulting or a comparable role in a complex international environment.  
• Industry Knowledge: Strong understanding of reinsurance markets, underwriting processes, risk appetite, portfolio management and client and broker dynamics. 
• Educational Background: A university or college degree in business, finance, economics, insurance or a related discipline is preferred. 
• Strategic Thinking: Ability to translate broad business priorities into practical plans, frameworks, decision materials and measurable outcomes. 
• Analytical Skills: Strong analytical and problem-solving capabilities, with the ability to define meaningful KPIs, interpret data and develop clear recommendations. 
• Project and Process Management: Demonstrated ability to coordinate multiple workstreams, establish operating standards, track dependencies and deliver against deadlines. 
• Stakeholder Management: Confidence working with senior leaders and cross-functional teams, with the judgment to challenge constructively, influence without direct authority and build alignment. 
• Communication Skills: Excellent written, verbal and presentation skills in English; additional languages relevant to North American markets are an advantage. 
• Technical Skills: Proficiency in Microsoft Office applications, especially PowerPoint and Excel, with strong attention to detail and numerical accuracy. 
• Agility and Initiative: A proactive, pragmatic and highly organized team player who is comfortable with an evolving remit, changing priorities and ad hoc assignments. 

Why work with us?

Make your mark with us. At MS Reinsurance, we’re big enough to make a difference and small enough that everyone counts.

We offer an entrepreneurial culture, where there’s less hierarchy and more action, and room for innovation. Here, you’ll have the power to drive real change and shape our path ahead.

Join a place where ambition can become reality, with development and platforms that support where you want to go next. Together, we'll help you discover your potential as we expand ours.

We live day-to-day by our values: collaborative, progressive, empowering, and responsible. This means you’ll join a team which upholds mutual trust and treats each other with respect. While teamwork is at the heart of our approach to reinsurance, we don’t expect our team to think alike; at MS Re, we don’t just welcome your differences, we believe they’re essential to our success.

Does this sound like a culture you want to be part of? Find out more about what we offer on our website and apply today!

In case of questions, please contact us via email: [email protected]

Note that we will only consider applicants eligible to work in New York.

Salary Range: $280,000-$320,000

MS Reinsurance is the market-facing brand of the risk carrying legal entity MS Amlin AG, a global reinsurer domiciled in Switzerland and operating in Bermuda as MS Amlin AG, Bermuda Branch, in the United States through MS Amlin Reinsurance Managers, Inc, and in Labuan, Malaysia as MS Amlin AG, Labuan Branch.”

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