Client Product Manager

 

Passionate people. Loyal clients. Leading solutions.

With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us.

IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization.

Now we just need you!

The Sr. Product Champion/ Solution Lead will be responsible for the product planning and execution throughout the product lifecycle for assigned clients, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with Development, Account Management, Marketing and Support teams, to ensure revenue, product project goals and customer satisfaction goals are met.

What you’ll be doing...

• Identify strategic client objectives and opportunities for IDeaS to deepen our partnership with assigned clients
• Support ongoing client requirements and roadmap definition
• Agree definition of deliverables with client, document Business Requirement Documents (BRDs) and agree with assigned clients
• Manage client-associated Product Management deliverables by scoping, creating, and updating BRDs and then turning into SOW, continually monitoring and documenting project activities and communicating project status and changes
• Discuss with internal Tech Lead and agree solution in detailed design discussions related to how to execute on building functionality
• Work with Tech Lead to hand off to Team(s) who will work on item. Support as ongoing SME during dev and again in roll-out prep.
• Supports ongoing discussions with SDQA teams as development begins on an item and technical or functional requirement questions arise and acts as an ongoing liaison with key stakeholders (within or external to IDeaS) to gather information required to continue with development efforts within agreed requirements
• Demonstrates excellent product knowledge with external audiences, such as press, thought leaders, analysts, speaking engagements at trade shows and client meetings
• Participates heavily in the development and execution of the product vision and roadmap
• Ensures knowledge transfer of product functionality to client support teams, Marketing & Sales or Account Management
• Delivers technical, fact-oriented content for pricing, positioning and collateral
• May manage OEM/Technical provider relationships
• Run beta and pilot programs with early-stage products and samples – ensure measurement of success against defined KPIs for the project.
• Performs other duties, as assigned.

What you’ll bring to us…

• Bachelor’s degree in a business Marketing, Engineering, Computer Science or quantitative field (Operations Research, Industrial Engineering or similar.)
• 5+ years’ experience in Product Management, Marketing, Sales, Consulting or related function in the technology industry
• 3+ years’ experience working with data integrations
• Demonstrably strong ability to translate business requirements to analytical and product needs and communicate effectively to Technology, Development and Analytics teams
• Ability to understand product features and describe associated customer value
• Ability to map market and client requirements into product features
• Proven ability to influence cross-functional teams without formal authority
• Full understanding of the product management skills; ability to resolve a wide range of issues in creative ways
• Skilled in effective communication, influencing and negotiation
• Organizational skills for managing commitments, schedules, and deadlines.

We Support Who You Are….

As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life. 

At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices. 

Additional Information:To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.

Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.

Resumes may be considered in the order they are received.

IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment.

IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

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