Warehouse Supervisor

Reports To

Senior Manager, Global Logistics and Customs Compliance

What You Will Be Doing

• Manage and supervise all associates’ activities at the ChargePoint warehouse, including unloading, receiving, picking, shipping, and stack-down.
• Perform all personnel management functions for site associates, including hiring, scheduling, timesheet review, training, performance management, staff development, and associate discipline.
• Manage PO receiving processes, including PO receipts, matching shipments to POs, and resolving receiving issues, including with off-site 3PL partners.
• Conduct cycle counts, maintain inventory accuracy, and resolve discrepancies for the ChargePoint-managed warehouse.
• Suggest changes in work processes and/or equipment use to increase the productivity of the work crew and warehouse operations.
• Conduct industrial truck, safety, hazard communication program, and new-hire orientation training.
• Analyze and resolve work problems or assist associates in solving work problems.
• Confer with department leaders to coordinate the activities of various workgroups.
• Investigate and report all on-the-job accidents and injuries in a thorough and timely manner. Comply with the Injury and Illness Prevention Program (IIPP).
• Answer inquiries regarding types of services offered, shipment quotes, shipment routing/timelines, payment responsibilities, etc.
• Complete and submit Attendance Reports and Receipt Logs in an accurate and timely manner.
• Participate in year-end physical inventory counts for both the ChargePoint warehouse and 3PL partners.
• Support 3PL partners with RMA receipt issues.

What You Will Bring to ChargePoint

• Organized: Possess a systematic method for performing tasks. Ability to effectively organize your schedule to ensure timely completion of all projects.
• Accuracy: Ability to perform work accurately and thoroughly.
• Detail-Oriented: Ability to pay close attention to the minute details of a project or task.
• Customer-Oriented: Ability to take care of customers’ needs while following company procedures.
• Diversity-Oriented: Ability to work effectively with others in a professional and courteous manner.
• Safety Awareness: Ability to identify and correct conditions that affect personal and team safety. Ability to safely perform all required physical duties while wearing personal protective equipment.

Physical Requirements

• Associates are regularly required to stand, walk, sit, use hands to type or handle items, and reach with hands and arms.
• The associate is occasionally required to stoop, kneel, or crouch.
• The associate must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.

Work Environment

• Work is performed in a warehouse/distribution center setting with moderate noise levels.

Requirements

• Comprehensive knowledge of warehouse operations.
• Forklift certification required, or candidate must be able to obtain certification within 30 days of hire.
• 2–5 years of experience in a distribution warehouse setting.
• 2–5 years of supervisory experience, including hiring, scheduling, training, performance management, staff development, and associate discipline.
• Ability to identify and resolve problems in a timely manner.
• Strong oral and written communication skills.
• Computer literacy and proficiency in MS Office applications.
• ERP experience required—preferably NetSuite.
• International shipment experience strongly preferred.
• Strong knowledge of OSHA regulations and requirements.
• Ability to operate and train others on industrial truck equipment.
• Outstanding leadership, customer service, and problem-solving skills.
• Ability to work independently with minimal supervision.
• Ability to work effectively in a fast-paced environment.
• Ability to work flexible hours.
• Proven track record of promoting productivity and accuracy.
• Superior organizational, multitasking, and time-management skills.
• Strong customer-service orientation.

Location

Campbel, CA on-site 5 days

The base salary range for this role is $64,347 – $85,100 per year. In addition, this position is eligible for annual merit-based RSU grants. The company offers a comprehensive benefits package including health, dental, and vision insurance; 401(k); paid time off; parental leave; life and disability insurance; and wellness resources.

Compensation may be adjusted based on work location.