Product Manager - Enterprise (B2B)
1GLOBAL
·- Location
- Berlin, Berlin, Germany · published
- Type
- Full-time
- Department
- IT
- Seniority
- Manager
- Source
- Workable
Description
About Us
1GLOBAL is a technology-driven global mobile communications provider helping enterprises and consumer brands deliver seamless connectivity worldwide. Powered by a best-in-class telecom platform, proprietary eSIM technology, and its own mobile core network across 15 countries, 1GLOBAL operates as a fully regulated telecommunications provider in 43 countries.
Founded in 2022, 1GLOBAL has rapidly become one of Europe's fastest-growing telecom technology companies, connecting more than 80 million people and devices globally. Our customers include leading banks, multinational enterprises, global retailers, travel companies, payment service providers, and digital-first businesses.
Headquartered in the Netherlands, with R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 550 professionals across 16 countries. With annual revenues exceeding US$200 million and a strong track record of profitability, we continue to invest in innovation, infrastructure, and international expansion as we redefine the future of global mobile connectivity.
About the Team
The Enterprise team owns 1GLOBAL's products for businesses: global mobile connectivity for multinational enterprises, delivered through one platform, one contract and one invoice. Our customers manage their entire mobile estate in the Enterprise Portal, from subscriptions, usage and invoices to orders such as SIM swaps and suspensions, spend alerts, user roles and single sign-on.
We recently retired two legacy portals and moved every enterprise customer onto our new Enterprise Portal. That has created strong demand and a steady flow of requests from customers and internal teams, with a lot of exciting work ahead. We work closely with engineering, design, customer support, customer success, account management, operations and commercial teams.
We are looking for a Product Manager to shape the next chapter of the Enterprise Portal: what we show, how we show it, which reports and analytics we offer, and which actions customers can take themselves. This is a UI and UX-heavy role, where design judgement matters as much as sharp prioritisation.
About the Role
You will lead discovery and delivery for the Enterprise Portal, turning a high volume of customer and internal requests into a clear roadmap and a portal that enterprise customers enjoy using.
- Own the vision, roadmap and backlog for the Enterprise Portal, deciding which dashboards, reports, analytics and self-service capabilities come next.
- Run customer and UX research: talk to portal users directly and gather the voice of the customer from support, customer success, account management and operations.
- Work hands-on with design from first concept to final UI, shaping flows, wireframes and prototypes and holding a high bar for UX and UI quality.
- Shape the portal's integrations with mobile device management (MDM) platforms such as Jamf and Microsoft Intune, so enterprise IT teams can manage devices and connectivity together.
- Prioritise work of every size, from small fixes and quick improvements to large multi-quarter projects, and communicate decisions and trade-offs clearly to every stakeholder.
- Use analytics and data to understand how customers use the portal, spot friction and measure the impact of what we ship.
- Write clear requirements and acceptance criteria with engineering, understanding the APIs behind the portal well enough to shape what is feasible.