Inside Sales Representative

Alta Performance Materials US, LLC

ALTA Performance Materials is the global leader in a broad range of general-purpose and high-performance grades of unsaturated polyester and vinyl ester resins, gelcoats and low-profile additives for the plastics industry.  ALTA Performance Materials are used in many global markets: including building materials; corrosion-resistant fiber reinforced plastic; recreation; transportation; and wind energy.  The business has operations in multiple locations in the US, Europe, Brazil, India and China.

 

For decades, we've set the standard for excellence and reliability, elevating performance in composites. Today, we're writing the next chapter—an independent, future-focused company driven by innovation and a passion for pushing boundaries. Our strength lies in our people: experts and innovators who bring energy and purpose to everything we do. With a portfolio of premium brands and a culture built on trust, proactivity and partnership, we’re shaping the future of composites materials. Join us and help define what’s next.

 

Position Summary:

The Inside Sales Representative is responsible for driving profitable growth by identifying new accounts, uncovering new applications and opportunities, and developing relationships with prospective and existing customers. This role is focused on creating and advancing sales opportunities through research, prospecting, relationship development, and close coordination with the broader Commercial team.

 

The Inside Sales Representative will work closely with outside sales, Technical Service, Customer Service, Supply Chain, and other internal teams to move opportunities from initial identification through completion. The ideal candidate is commercially driven, curious, proactive, and comfortable initiating customer conversations, building relationships, and identifying opportunities to grow the business.

 

Key Responsibilities:

The responsibilities of the position include, but are not limited to, the following:

 

• Research markets, accounts, customer applications, and purchasing activity to identify new customers and growth opportunities within existing accounts.
• Develop an understanding of customer needs, applications, and business challenges to identify where Company products and solutions may provide value.
• Use available market, customer, and sales information to prioritize accounts and opportunities with the greatest growth potential.
• Identify the appropriate contacts and decision-makers within target accounts and initiate outreach through phone, email, referrals, inbound leads, and other channels.
• Generate customer interest and curiosity by connecting potential needs and applications with relevant Company capabilities and solutions.
• Qualify leads and opportunities based on customer needs, potential value, timing, and fit with the Company’s product portfolio.
• Build trust and develop relationships with prospective and existing customers through consistent, value-added engagement.
• Advance qualified opportunities by understanding customer requirements, coordinating appropriate next steps, and maintaining momentum throughout the sales process.
• Identify opportunities to expand relationships through additional products, applications, or customer locations.
• Coordinate internal and external activities required to advance opportunities, including samples, trials, quotations, technical discussions, and customer follow-up.
• Partner with Sales, Technical Service, Customer Service, Supply Chain, and other functions to ensure customer needs and commitments are understood and addressed.
• Maintain visibility to active opportunities and ensure appropriate follow-up through completion.
• Partner with outside sales representatives and commercial leaders to support account strategies, sales priorities, and targeted growth initiatives.
• Support customer and sales team needs related to quotations, samples, product information, technical service visits, and other commercial activities.
• Coordinate marketing information and sales literature with Marketing and the sales team to ensure customers and prospects receive current, accurate, and relevant materials.
• Provide timely updates on customer activity, opportunities, feedback, and potential risks to support effective account and pipeline management.

Qualifications:

• Bachelor’s degree in Business, Marketing, Chemistry, Engineering, or a related field preferred, or equivalent relevant experience.2+ years of experience in inside sales, business development, account management, or another customer-facing commercial role preferred.
• Experience in specialty chemicals, manufacturing, coatings, adhesives, composites, or another technical B2B environment preferred.
• Demonstrated ability to research potential customers and markets and identify new business opportunities.
• Comfortable prospecting and initiating conversations with new and existing customers by phone, email, and other channels.
• Strong relationship-building skills with the ability to establish credibility and trust with customers.

ALTA Performance Materials is an Equal Opportunity Employer committed to fostering a respectful, inclusive, and high-performing workplace for all employees. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable local law. Employment decisions are based on qualifications, merit and business needs.