Account Manager

At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. 

We are now looking for an experienced and strategic Account Manager with a true service first and analytical mindset to join our team. This is a varied and challenging role where you’ll build strong relationships with our restaurant partners and help them thrive on Wolt.

What you’ll be doing

In this role, you’ll take care of your own restaurant portfolio, acting as a trusted partner and advisor while driving performance and growth.

Day-to-day in this role you’ll:

• Manage the overall restaurant relationship post-onboarding.
• Conduct strong analysis of portfolio performance and frequent quality & satisfaction checks.
• Contact restaurant partners via phone and other channels.
• Provide analytical after-sales support to improve partner performance.
• Build strong client relationships through regular communication.
• Report on the status of accounts.
• Promote new services and marketing campaigns to existing partners.
• Act as a key communicator between operations and restaurant partners.
• Collaborate with the marketing team to plan and execute campaigns together with partners.
• Analyze the Cyprus market on an ongoing basis.
• Monitor competitor activities and report back.

Our humble expectations 

• 3 to 5 years of success in account management or B2B sales with clear commercial impact.
  Strong analytical judgment. Comfortable using dashboards such as Looker and Power BI to turn data into decisions.
• Excellent relationship building and communication across a wide range of stakeholders.
• High ownership and reliability. You manage your pipeline, remove blockers, and seek guidance only on new or complex work.
• Fluent in Greek and English.
• Advanced Excel or Google Sheets skills.

What we offer

• An opportunity to work in a fast-growing tech company with a startup mindset
• The chance to make a significant impact on the growth and success of our restaurant partners.
• A supportive and inclusive team culture that values innovation and continuous improvement.
• Opportunities for personal and professional development within a global organization.

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙